Somerset County Council

Equipment to help you


You can buy some equipment that might help you from local shops. There are also some voluntary organisations and private providers that sell equipment for disabled people. 

You can also look on the AskSARA website for appropriate equipment, and look on to find out where you can buy it locally, or you can phone us on 0300 123 2224. 

Our occupational therapists can give advice and information to help you stay as independent as possible. This could include advice about equipment and alterations to your home to help you and your carer manage more easily.

We may be able to help you if you:

  • normally live in Somerset

  • have difficulty managing everyday tasks due to physical disability or illness, or are a carer. 

We will talk with you to understand what could help you. We may be able to give you advice and information on the phone. Sometimes, someone from adult social care may need to come and see you to make sure we give you the best advice. This is called an assessment.

If your assessment shows that you need equipment, for example, a hoist and sling or minor works such as stair rails, then we will provide them free of charge. 

You may need major alterations to your home such as putting in a stair-lift or wet-floor shower. If this is the case. we will ask the District Council to consider you for a Disabled Facilities Grant (DFG). They will ask you for information about your finances and you may have to pay towards the cost of the work. Adaptations that can be considered for a Disabled Facilities Grant include:

Access - widening doorways for wheelchairs
Bathroom adaptations
Fixed overhead hoists
Lifts - stairlift or through-floor lifts
General alterations including permanent ramps

Please contact us if you would like to know more.

Repairs and returning equipment
If the equipment you have on loan needs to be repaired, please contact our equipment provider, Millbrook on 0333 003 2407. You should also contact them if you have equipment you no longer need, to arrange for it to be returned. 

Wheelchair provision
Please see Information sheet on right had side of this screen, under Information & Resources about the Somerset Wheelchair Service.

Assistive technology
Would you be surprised to know that you use assistive technology already in everyday life? It comes in the form of devices to alert us when:

  • it's time to get up - alarm clocks  
  • there is smoke in the house- smoke detectors  
  • there's someone at the door- door bell  
  • there's a call for you- phones and mobiles  
  • and there are plenty more examples

The Government is committed to encouraging organisations, such as health and social care departments, to develop the use of this type of technology to support the more vulnerable to live in the community for longer.

The aim is to give people more choice and control over how they live their lives and the risks they are able to take.

Community Alarm service providers
If you would like to talk someone, call your local Community Alarm Service provider for further information about telecare sensors and the relevant charges; some of them may be free-of-charge.

Deane Helpline
Taunton Deane Borough Council
Control Centre
Kilkenny Court
Station Approach
Phone: 01823 257185

Magna West Somerset
St Peter's House
Bridge Street
Phone:  0800 138 6107

Mendip Helpline
Aster Living 0333 4008299

Sedgemoor Lifeline
Sedgemoor District Council
Bridgwater House
Kings Square
Phone: 01278 435776

South Somerset Careline
Houndstone Close
Abbey Manor Park
BA21 3RL
Phone: 01935 479815

To qualify for adaptions in the home:

The applicant must be either the owner of the property or be a tenant (including licensees) and be able to provide the local authority with the necessary 'owner's certificate' or 'tenant's certificate'. This will not necessarily be the disabled person for whom the works are required. In such cases the applicant should make it clear on whose behalf the application is being made.

A landlord may apply on behalf of a disabled tenant.

When applying for a grant, the applicant, whether an owner-occupier, tenant or landlord, will be asked to sign a certificate stating the intention that throughout the grant condition period, currently five years, (or a shorter period if the disabled person's health and other relevant circumstances permit) the disabled person will occupy the dwelling as their main residence.

When the application for a grant is submitted, the District Council will need to check that the proposed works are necessary and appropriate to meet the disabled person's needs. This will be done through consultation with your Occupational Therapist following an assessment of your needs.

The District Council will also need to check that the work is reasonable and practicable, depending on the age and condition of the property.

VAT relief
If you need advice about VAT and whether you qualify for relief for disabled and older people, phone Her Majesty's Revenue and Customs (HMRC) on 0300 123 1073 - between 8.30am and 5pm, Monday to Friday.


Contact: Customer Contact
Use the 'Contact Adult Social Care' form if you have a quick question for the team 
For a more detailed conversation please phone 0300 123 2224
Fax: 01823 321380
Opening Hours: Monday to Friday 8am to 6pm, Saturday and Sunday closed.

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