Please note – this is important information if you are applying for school travel assistance for your child and they are due to start school for the first time or to transfer to the next phase of education in September.
If you received an email or a letter informing you that your child is entitled to free school travel assistance from September, your child’s travel arrangements will be notified to you before the end of the current academic year. Please do not apply again as this is not necessary.
We provide home to school transport from the agreed drop off and pick up points at the start and end of the school day. Transport is provided for eligible pupils to schools and academies, special schools, faith schools, further educational establishments, colleges and pupil referral units.
Before you apply please read the information about your responsibilities listed below.
Please see our 'Qualifying for school transport' page for information about whether your child qualifies for school transport.
Please use the ‘Apply now’ button if you think you are entitled to free transport.
We will assess your application once we have received confirmation from the school that your child has been granted a place.
When your application has been assessed, we will let you know if your child is eligible. We will tell you about the transport arrangements and send you a bus pass for your child (if applicable).
If your child is starting school for the first time or starting at a new school in September, we will automatically assess your child's eligibility when you apply for their school place.
If you applied for your child’s school place using a paper application form the eligibility for school transport will be included in your outcome letter.
The school place outcome letters and emails are sent out on 1 March (or next working day) for secondary and upper school places and 16 April (or next working day) for starting school, junior and middle school places.
If you applied for your child’s school place online you will receive a second email within 10 working days of your school place outcome email if your child is entitled to transport and you will be told about your child's travel arrangements before the start of the next academic year. If you do not receive a second email this means your child has been assessed as not entitled to free school transport.
It is your responsibility as a parent or carer to make sure that your child gets to and from the pick-up and drop-off points safely. You are also responsible for your child while they are waiting for the transport to arrive and after they have left the vehicle at the end of the school day.
The pick-up or drop-off point may be up to half a mile from home for a child under 8 years old and up to 1 mile from home for children over 8. If the pick-up or drop-off point is further away than the recommended distance, we will offer you a petrol allowance to transport your child to and from the bus stop.
For pupils who receive school transport from their home address, usually for children with an Education, Health and Care Plan (previously known as a Statement of Special Educational Needs) or on medical grounds, a parent or carer must be at home to bring their child out to the transport in the morning and receive their child from the school transport in the afternoon.
We ask that all pupils are waiting at the bus stop 5 minutes before the vehicle is due to arrive. We also ask that children wait for 20 minutes after the bus is due, in case the vehicle has been delayed due to traffic. We always try to tell parents about any delays we know of.
If your child misses the arranged transport in the morning you must make your own arrangements to get them to school. If your child attends an after school club or is unable to use the transport at the end of the normal school day, you must make your own arrangements to get your child home. This includes after school detentions.
Even if your child travels on their own in a taxi, you must still make your own arrangements if they are staying late at school, because we only schedule transport at the end of the normal school day.
If your child uses a public service vehicle, their bus pass may allow them to travel later than the normal end of the school day.
Transport is provided to and from your child’s home address, town or village. If transport is required to a different address, town or village, you are responsible for making these arrangements.
If your child uses school transport and invites a friend home for tea who does not travel on the same bus as your child, unfortunately, the friend would not be able to travel on the bus for safety and insurance purposes.
If transport is unable to run because of adverse weather conditions and you can transport your own child to school, it is your responsibility to collect them from school at the end of the day.
We aim for a maximum length of journey of approximately 45 minutes each way for primary age children and 1 hour and 15 minutes each way for middle or secondary age children unless they are travelling to a special school outside Somerset.