Somerset County Council
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Mobile library

 

The mobile library provides a library service to some rural areas in Somerset where there is no static library.

There is a selection of books on many subjects, novels, large print books, books for children and talking books. You can borrow other materials, such as DVDs and music CDs on request. The stock is exchanged at regular intervals using material from other libraries.

Our vehicle is accessible to wheelchairs. The mobile library driver will help you get on and off the vehicle.

To use the mobile library service you must be a member of Somerset Libraries. You can join by filling in a membership form and bringing some proof of your name and current address, such as a recent utility bill or a driving licence. We will issue you a membership card, which you can use in any Somerset library. If you already have a Somerset library membership card, please show this to the staff.

You can borrow up to 20 items. Books borrowed from mobile library are issued for 8 weeks, but other materials (DVDs, music CDs and talking books) are issued for 4 weeks, that is for one visit and a standard loan charge. For example, the standard charge for a one-week loan of a DVD in a library will also apply to a 4-week loan of a DVD from a mobile library.

You can renew items online at www.librarieswest.org.uk or by phone with Libraries Direct on 0300 123 2224. Or you can show the books to the mobile library driver for renewing and re-stamping.

If you cannot find the book you want, ask the driver for help. If the book is not on the mobile, you can make a request and a fee is charged for this service.

Although no overdue charges are applied on items borrowed from the mobile library, borrowers are asked to return their loan items by the due date, or to request renewal. DVDs, music CDs and talking books can be borrowed for the standard loan charge.

There are 152 stops around the county, serving 128 communities.

To find your nearest stop, use the index to the routes. Make a note of the stop code and then turn to the schedule and find the route and stop you need. The location of each stop is given, as well as the dates of visits for the current year.

If a visit is cancelled, the mobile library staff will try to inform all the customers on the route. We will renew any items due that day until the next visit. It is a good idea to write that new date on the date label.

New mobile library routes from 4 April 2016 
Following Cabinet Member approval of the recommendations from the public consultation, further revisions to the mobile library routes came into effect on 4 April 2016.

As a result of introducing new criteria for mobile library visits, some stops will have been withdrawn. We understand that some people may be affected by the withdrawal of this service and we would like to suggest some other options to support local residents.

SCC Transporting Somerset – many communities have local transport schemes. If you would like to know more about what is available in your community, please visit https://www.travelsomerset.co.uk/ or phone Somerset Direct on 0300 123 2224.

What are the changes?
The review has shown that operating new routes will ensure existing customers will continue to have a mobile library. Housebound customers can be supported by the Royal Voluntary Service (RVS) who will give the same service we used to provide.

Home Library Service
The library service provides the Home Library Service forpeople who are unable to access library facilities, often people who are vulnerable or who may have disabilities or mobility needs. To find out how to access these services please phone Libraries Direct on 0300 123 2224 or you can email the Royal Voluntary Service (RVS) at kirsty.Jenssen@royalvoluntaryservice.org.uk

Contacts

Contact: Libraries Direct
Email: generalenquiries@somerset.gov.uk
Phone: 0300 123 2224

Opening Hours: Monday to Friday 8am to 6pm, Saturday and Sunday closed.

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