Somerset County Council
.

Parking waivers - suspensions and dispensations

 

Suspensions are when specific parking bays are suspended from normal use, to allow vehicles to park for an agreed purpose. An example of this could be a large parking bay required to allow coaches to drop off, park, and pick up, their passengers for a one-off event.

Whilst we are able to serve Penalty Charge Notices (PCNs) to any vehicle parked in contravention of the suspension we are not able to remove any vehicles from the bay.  

Dispensations are where a specific, vehicle is allowed to park in a bay or on a yellow line for a defined period, without the need for a suspension. Dispensations will not normally be granted where there are loading restrictions or on clearways. An example of this could be a glazier’s van that needs to be parked on a single yellow line outside a property to install new windows.

Who can apply?

Anyone who wants to park in an area where parking is controlled can apply for permission.

We must be satisfied there is a valid reason for the request, there are no reasonable alternatives for parking and it will not cause a safety or traffic issue.

There is a fee for these services.

When should I apply?

Whenever possible you should apply at least 5 working days prior to the date you require either type of waiver to commence. Applications received within 5 working days will be considered but cannot be guaranteed. 

How do I apply?

Phone our parking contractor NSL on 0333 999 8889 (Option 4). 

To apply you will need to provide: 

  • the reason for the dispensation 
  • the location (property number and landmark) 
  • type of parking restriction 
  • number of dispensations required 
  • vehicle registrations for each dispensation
  • start and end date 
  • if weekends are included or excluded  

Please ensure you have a debit or credit card to make payment.

How much does it cost?

Dispensation and Suspension Fees

  • Admin fee per request £10
  • Daily £10 per bay (or equivalent)
  • Weekly £30 per bay (or equivalent) 
  • Monthly £100 per bay (or equivalent)   

A transferrable permit can be provided for monthly dispensations if more than one vehicle will occupy the space at different times during the month.

What happens if I lose a Monthly Dispensation Permit?

If a permit is lost, and had a Vehicle Registration Mark on it, please contact us for a replacement. There will be a £10 admin fee for a replacement permit.

Please note: where no Vehicle Registration Mark is included on the permit no refund will be given.

What happens if I no longer require the waiver?

If the waiver is cancelled prior to it commencing a refund of the original fee will be issued minus a second £10 admin fee. 

There will be no refund for daily or weekly waivers cancelled once they have commenced. 

For monthly waivers cancelled after they have commenced, a pro-rata refund of any full weeks left to run on them, minus a £10 admin fee, will be issued. 

Contacts

Contact: Somerset Parking Services
Address: Somerset County Council, PO Box 167, Sheffield, S98 1JN 
Email: somerset@parkingenquiry.co.uk 
Phone: 0333 999 8889 

Opening Hours (To speak to an advisor about a Penalty Charge Notice or a parking permit): Monday to Friday 9am to 5pm, Saturday and Sunday closed

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