Somerset County Council

Report a pothole or road defect


You can report a pothole or road defect here, using the button below.

Please note - if you are reporting this defect outside normal working hours - 8am to 6pm, Monday to Friday  - and you believe it is an urgent problem and a risk to public safety, please phone the police on 101. 

Report now

When you contact us, please give us as much information as possible that will help our inspector find the pothole or road defect. The more information you give us, the easier it will be for us to find. Please tell us:

  • Your name and phone number, in case we need to contact you 
  • Where the pothole or road defect is, including post code, road name and parish 
  • Is the pothole or defect outside a specific property, for example outside Number 4, or near lamp column number 27 

When you report a pothole or road defect we will inspect it within 3 working days, and programme repair work where required.

You can find more information about how we find and repair potholes here.

Manhole Covers
Please contact us to report a manhole cover that is broken, collapsing, missing, very low or protruding above road level that might be dangerous to road users. We will check the cover and arrange repair work as appropriate. 

You can find out more on our Report a damaged road gully, manhole or drain cover page.


Contact: Roads and Transport Team
Phone: 0300 123 2224

Opening Hours: Monday 8am to 6pm, Tuesday to Friday 8.30am to 5.30pm, Saturday and Sunday closed.

If there is an urgent problem outside these hours and it is a risk to public safety please phone the police on 101.

If you need to visit a highway area office you can find the address of your local office here.

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