Somerset County Council

Report snow or ice on the road


For up to date information about bad weather affecting roads in Somerset, please visit the Travel Somerset website. 

We are responsible for highway winter service in Somerset, except for the M5, A303 and A36. We have a precautionary salting network, which covers key routes across the county. 

You can find a map of our winter salting routes in the Information and Resources section of this page.

Please note - if you are reporting this problem outside normal working hours - Monday 8am to 6pm, Tuesday to Friday 8.30am to 5.30pm  - and you believe it is an urgent problem and a risk to public safety, please phone the police on 101.

Report now

When you contact us please tell us:

  • what the problem is

  • exactly where the problem is

  • your name and address, in case we need to contact you

  • whether or not the road is usually salted, if you know

What we can do

  • Precautionary salting (on the pre-salting network) when there is a risk of ice or snow

  • Clear routes of snow accumulation in priority order

  • Keep the public informed, for example, by using twitter   

What we can't do

  • Work on the motorway or trunk roads. These are the responsibility of Highways England
  • Salt or grit all roads
  • Keep roads free of ice and snow all the time


Contact: Roads and Transport Team
Phone: 0300 123 2224

Opening Hours: Monday 8am to 6pm, Tuesday to Friday 8.30am to 5.30pm, Saturday and Sunday closed.

If there is an urgent problem outside these hours and it is a risk to public safety please phone the police on 101.

If you need to visit a highway area office you can find the address of your local office here.

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