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Somerset County Council provides a comprehensive Fair Trading and Safety service covering the following areas:
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Under-age sales
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e-commerce
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Counterfeit goods
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Investigation of Consumer Fraud
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Provision of advice to local businesses
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Advice on Safety legislation
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Promoting Consumer Safety through project work
The County Council’s Fair Trading and Safety service investigates complaints relating to possible criminal offences under the wide range of legislation it enforces.
This covers most trade sectors including the motor industry, consumer credit, estate agents, “Cowboy” builders and travel agents as well as other retail outlets such as supermarkets.
The Fair Trading and Safety Team increasingly works in partnership with other Trading Standards authorities, the Police, Central Government, other Enforcement Agencies and the trade and retail sectors to carry out its duties.
Our Aim
We aim to promote fair trading to protect consumers and enable reputable businesses to thrive in the County. Our policies and priorities are linked to three main themes:
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Supporting honest business by providing civil advice and information on the law and appraisal of quality systems
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Targeting enforcement at rogue traders and anti-competitive practices
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Promoting safety and fair-trading to support the economic, social and environmental well-being of local communities
For more information on Fair Trading & Consumer Safety, contact us (see right).
Advice for expectant parents - For guidance on the buying of safety equipment for your baby
http://www.swercots.org.uk/SWERCOTS%20public%20site/Safety%20information%20for%20Consumers/BWBS.php
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