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Customer Access and Equalities Team

Jane Harris

Customer Access and Equalities Manager (Access and Communications)

The Customer Access and Equalities Manager develops and leads the implementation of a Corporate Equalities Strategy and Community Cohesion Strategy for SCC including the Equalities Scheme and the Corporate Equalities Plan; identifying, developing and promoting policy, frameworks, guidance material or procedures to ensure compliance with statutory functions.They also implement Customer Access Standards and a Complaints & Fair Treatment Management System across the authority to ensure fair access to services and enable the authority to learn and improve standards

Stephen Barker Equalities Research and Project Officer
Tom Rutland Equalities Research and Project Officer

The Research and Project Officer provides research, analysis, reports and related support services to the Equalities Manager. They work as a member of a small team and undertake an assortment of continuous and one-off assignments according to need. They will works closely with other county council departments, with other public bodies inside and outside the county, with the voluntary sector and with elected members.

If you would like to contact us please use the information below
Somerset County Council
County Hall
Taunton
TA1 4DY

Tel: 01823 35 6791
Tel: 01823 35 6728
Tel: 01823 35 5460

Fax: 01823 355529
Email: equalities@somerset.gov.uk

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