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Somerset Statistics
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The Somerset Statistics web-site has been re-designed to improve access to the information we provide and make the site more user-friendly.
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Latest News
The LGA, in partnership with the National Consumer Council, has commissioned Tetlow Associates to develop a new data protocol and segmentation model for use by local authorities to record data about their customers’ experience of their services. This project forms a crucial element of the current national policy framework for local government.
There are 4 case study councils taking part: Birmingham City, Uttlesford District and Taunton Deane/Somerset County (working in partnership).
During the project, customer satisfaction data is being collected from these participating councils in 4 service areas (community safety, adult social services, development planning and parking) and will be analysed in detail and compared with other related national and, where appropriate, local datasets.
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