IMPORTANTPayment service unavailable - We are making important improvements to our payment system, so phone and online payments are unavailable until Wednesday 4 December. Find out more about the improvements and other ways to pay during this time.

Introduction

We are improving our payment systems. This will help you to manage your payments and services anytime, online or by phone.

Our phone and online payment systems will be unavailable from 11.59pm Tuesday 26 November to Wednesday 4 December during the improvements.

Ways to pay

While the phone and online payment systems are not available, you can still pay in these ways.

  • Pay invoices including bus gate penalty charges and parking fines by bank transfer using the bank details on our Pay a council invoice page.
  • Pay your Council Tax by bank transfer using the bank details for your area on the Pay your Council Tax page. Or you can pay at any Post Office or a PayPoint free of charge using the barcode on the front of your bill. Always keep your receipt as proof of payment.
  • Pay housing and garage rents and Business Rates at the Post Office or a PayPoint.

You can find your nearest Post Office or PayPoint outlet using the allpay website.

You will need a valid reference number to make a payment.

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Set up a Direct Debit for Council Tax for easier future payments.

About the improvements

From Thursday, 5 December, you will be automatically transferred to the new online and phone systems. You will be able to pay for invoices, such as a Somerset Lifeline subscription, Council Tax, business rates, housing rents and parking fines anytime.

The easiest and fastest way to pay for most council services is online.

Read more about the Improved Council payment systems on our Newsroom.

Last updated: November 28, 2024

Next review due: May 28, 2025

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