Introduction
Trading standards services in Devon and Somerset are a joint service.
All information about trading standards and animal health and welfare is on the Devon and Somerset Trading Standards website – www.devonsomersettradingstandards.gov.uk
All Somerset residents and businesses can use this service, as well as anyone who has bought goods or used services during a visit to Somerset. If you want advice about your consumer rights please visit the Citizen’s Advice website for their contact information.
Consumer Advice
The Devon and Somerset Trading Standards website has information and advice on the following:
Apply for an explosives or fireworks licence
Apply for safety certificates for sports grounds
Apply for weighbridge operator’s certificate
Buy With Confidence (approved trader scheme)
Counterfeit goods
Food guidance
Petroleum licensing and storage
Public Weighbridges
Request to be added to poisons register
Scams, rogue traders and doorstep crime
Trading Standards Business Advice
Trading Standards business advice leaflets
Trading Standards consumer advice leaflets and contacts
Trading Standards Prosecutions
Under-age sales
Weights and Measures
Animal Health and Welfare
Animal Health and Welfare advice leaflets and contacts
Animal diseases
Farming standards
Apply for performing animals licence
Request animal movement record book
Request feed hygiene registration pack
Request to be on poultry keepers record
Action Fraud
If you receive suspicious calls claiming to come from Somerset County Council, Taunton Deane Borough Council, Citizens Advice Bureau or Consumer helpline you can contact
Action Fraud on 0300 123 2040.
Citizens Advice Consumer Service
Web: www.adviceguide.org.uk or www.citizensadvice.org.uk
Opening hours: Monday to Friday 9am to 5pm, Saturday and Sunday closed
Contact the team
Address: Devon and Somerset Trading Standards, County Hall, Topsham Road, Exeter, Devon
EX2 4QH
Contact us form
Email: tradingstandards@devon.gov.uk
Web: www.devonsomersettradingstandards.gov.uk