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      Includes applying to adopt, becoming a foster carer and private fostering information

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      Includes information about training courses across Somerset

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      Includes information about different types of school transport and how to apply

    • Road projects

      We deliver Major Highway Schemes which have been identified through the Local Transport Plan (LTP) process

    • Rights of way

      Includes footpaths, bridleways and open access lands

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      Includes information about plans for temporary and new works and closures

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      Includes how we work to make our roads safer

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    • Planning

      Includes applying for planning permission and reporting unauthorised developments

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    • Property

      Includes information about county farms and our land and building assets

    • Flooding and drainage

      Includes how we support flood prevention and planning

    • Rights of way

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      Includes registering as a childminder and support and advice for businesses

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      Includes the County Plan and the Business Plan

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      Includes how we work with other organisations

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      Includes how we set and meet our goals and your feedback

    • Local Government Reorganisation in Somerset

      The future of Local Government in Somerset

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About your new Somerset Council
Your local council and this website will be changing from the 1 April 2023
Read more about the changes here

Home Business and economy Trading Standards and Animal Health and Welfare
BETA

We're changing these pages to make them easier to read, help us improve our content.

Trading Standards and Animal Health and Welfare

Trading standards and animal health and welfare on the joint Devon and Somerset website

  • Introduction

  • Action Fraud

  • Citizens Advice Consumer Service

  • Contact the team

  • Contact

Introduction

Trading Standards in Devon, Plymouth, Somerset and Torbay are a joint service.

All information about trading standards and animal health and welfare is on the Heart of the South West Trading Standards website – www.devonsomersettradingstandards.gov.uk Their website includes guidance and advice on a wide range of consumer, business and agriculture matters.

All Somerset residents and businesses can use this service, as well as anyone who has bought goods or used services during a visit to Somerset.

If you want advice about your consumer rights or to complain about a trader, please visit the Citizen’s Advice website. They are funded by the Government to provide detailed, practical advice to consumers. They pass on details of complaints to local Trading Standards services where criminal offences may have been committed or follow up action may be needed.

Action Fraud

If you receive suspicious calls claiming to come from Somerset County Council, Taunton Deane Borough Council, Citizens Advice Bureau or Consumer helpline you can contact Action Fraud on 0300 123 2040.

Citizens Advice Consumer Service

Web: www.citizensadvice.org.uk
Phone: 0808 223 1133
Opening hours: Monday to Friday 9am to 5pm, Saturday and Sunday closed

Contact the team

Address: Heart of the South West Trading Standards, County Hall, Topsham Road, Exeter, Devon EX2 4QH
Email: tradingstandards@devon.gov.uk
Web: www.devonsomersettradingstandards.gov.uk

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