Below are testimonials from customers about Sedgemoor Monitoring Services:

Testimony 1

CCTV and the Police have been praised after a quick arrest of a woman following a shoplifting incident at a Burnham-On-Sea local store. Over £200 of make-up products and fragrances were taken from the High Street Store around mid-day. The store was able to alert the CCTV operating team immediately to report the offence, which also alerted other Radio Link members which include the Police.

The Assistant Manager of the store involved stated,

“It was our first day of using Burnham’s radio link and we put the message out immediately after realising the woman had been shoplifting.” 

“The CCTV operators at Somerset Council were notified and were able to track the woman getting into a vehicle. Burnham Police were able to identify the vehicle, track her down locally and arrest her. We were very impressed with the quick work of CCTV and the Police in arresting the person.” 

A Police spokesperson confirmed to the local newspaper:

“A woman was arrested and evidence that supports the prosecution was seized, along with a small quantity of drugs.” 
The radio link system, a tool in helping to tackle, detect and prevent crime and disorder. 

Testimony 2

The Police posted a story on Facebook which praised our CCTV operator. Claire witnessed a drug deal take place in Yeovil town centre and monitored the movements of the individuals involved. Claire liaised with plain clothed officers who were part of “Operation Remedy” and guided the officers to the culprits. This resulted in two people being arrested for possession of class A drugs, possession of a large amount of cash (proceeds from the sale of drugs) and possession of a knife. This is a great example of CCTV and the police working together and getting great results.

Testimony 3

Two offenders were arrested in Bridgwater on Monday 30th September 2019.

They were spotted by our vigilant CCTV operator Nicky as they ran from Poundland in Bridgwater town centre at 11.39hrs and fled to the canal, all the time they were being pursued by CCTV (Nicky) who was giving a running commentary to the Police. They were soon detained by the Police and arrested for numerous offences. All our CCTV operators work in the background and rarely get the praise that is greatly deserved.

Last reviewed: February 7, 2023 by Adam

Next review due: August 7, 2023

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