What a business should do when a suspected or confirmed case of COVID-19 is reported
The Somerset COVID-19 Local Engagement Board has devised a Local Outbreak Management Plan for Coronavirus (Covid-19) detailing actions to take in the event of an outbreak.
As part of this work they have worked with South West partners to devise flyers and posters to help you, your employees and customers know what to do when a suspected or confirmed case of COVID-19 is reported.
Please download these documents and keep them handy.
COVID-19 Business flyer – contains a checklist of actions for businesses
COVID-19 Accommodation Provider flyer – is specifically for tourist or accommodation providers – please add in your postcode
COVID-19 Visitor poster – to display in public settings (reception, kitchen, toilets and bedrooms) for visitors staying in your accommodation to see. Please add in your contact phone number so visitors can call you if they suspect they have COVID-19.
Phone the Public Health England Health Protection Team immediately for any suspected or confirmed cases on 0300 303 8162 who can talk you through the next steps.
COVID-19 Secure at Work guidelines
Workplaces should follow the new “COVID-19 Secure” guidelines to help ensure they are as safe as possible and the risk of infection is as low as possible. These 14 guides cover a range of different types of work. You may need to use more than one of these guides in your workplace as you think through what you need to do to keep people safe.
You can find all the guidance for each type of work below:
- Close contact services – Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers
- Construction and other outdoor work – Guidance for people who work in or run outdoor working environments.
- Factories, plants and warehouses – Guidance for people who work in or run factories, plants and warehouses.
- Heritage locations – Guidance for people who work or volunteer in heritage locations.
- Hotels and other guest accommodation – Guidance for people who work in or run hotels and other guest accommodation
- Labs and research facilities – Guidance for people who work in or run indoor labs and research facilities and similar environments.
- Offices and contact centres – Guidance for people who work in or run offices, contact centres and similar indoor environments.
- Other people’s homes – Guidance for people working in, visiting or delivering to other people’s homes as well as their employers.
- Performing arts – Guidance for people who work in performing arts, including arts organisations, venue operators and participants.
- Providers of grassroots sport and gym/leisure facilities – Guidance for people who work in grassroots sport and gym/leisure facilities
- Restaurants, pubs, bars and takeaway services – Guidance for keeping workers and customers safe in restaurants, pubs, bars and takeaway services.
- Shops and branches – Guidance for people who work in or run shops, branches, stores or similar environments.
- The visitor economy – Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows.
- Vehicles – Guidance for people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles, field forces and similar.
Anyone with symptoms
It remains the case that anyone who has symptoms of Coronavirus (COVID-19), however mild, or is in a household where someone has symptoms, should not leave their house to go to work for 7 days from when the symptoms started. If you live with others and you are the first to have symptoms of Coronavirus, then all other household members who remain well must not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.
Travelling to work
When travelling everybody (including critical workers) should avoid public transport wherever possible. If they can, people should instead choose to cycle, walk or drive.
People should aim to wear homemade cloth face-covering, (not surgical masks which should only be worn by healthcare professionals and those required to wear them) in enclosed spaces where social distancing is not always possible, for example on public transport or in some shops to reduce the risk of transmission in some circumstances.
Staying safe outside
The government have put together a set of Staying safe outside your home guidelines to ensure that time spent outside your home is as safe as possible including on your way to work, at work and going home.