National advice and information
You can find all the latest national Coronavirus (COVID-19) guidance and support on GOV.UK
Protect yourself and others
Stay at home if you think you have coronavirus (self isolating)
Staying alert and safe (social distancing)
Staying alert and safe (social distancing) after 4 July
Stay alert: what you can and can’t do
Meeting people from outside your household
Meeting people from outside your household from 4 July
Staying safe outside your home
Advice on accessing green spaces safely
Health and wellbeing
NHS – Get the latest NHS information and advice about coronavirus
NHS Health at home – How to access NHS services online
NHS: Get a test to check if you have Coronavirus
NHS test and trace: how it works
NHS Live Well – Advice, tips and tools to help you make the best choices about your health and wellbeing.
Every Mind Matters – Looking after your mental health
GOV.UK – Guidance on looking after your mental health and wellbeing
GOV.UK – Guidance on supporting children and young people’s mental health and wellbeing
Coronavirus: How to help safely
How to get food and other essential supplies if you are clinically extremely vulnerable
Domestic abuse: get help during the coronavirus outbreak– Find out how to get help if you or someone you know is a victim of domestic abuse.
Support if someone dies
What to do if someone dies – Check what to do after a death – how to register the death, notify government departments and manage financial issues.
Support for the bereaved – Information to help bereaved families, friends or next of kin make important decisions during the COVID-19 pandemic.
NHS bereavement advice and support during coronavirus
Work and financial support
Find out what you can do if you’re struggling because of coronavirus (COVID-19)
Getting financial help and staying safe at work – Get coronavirus (COVID-19) support if you are working less or not working – and find out how to stay safe at work.
Working safely
Reopen your business safely during coronavirus
Working safely during coronavirus – Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic.
Check if you should go back to work
Businesses and self-employed people
All coronavirus business support information on GOV.UK – getting financial help and keeping your business safe
Information for farmers, landowners and rural businesses – The latest information for farmers, landowners and rural businesses during the coronavirus (COVID-19) outbreak.
Opening certain businesses and venues in England from 4 July 2020
School openings, education and childcare
All coronavirus education and childcare information on GOV.UK – Guidance for teachers, school leaders, carers, parents and students.
Schools, parents and young people helpline – The Department for Education (DfE) has set up a dedicated helpline for schools, parents or young people. Available Monday to Friday, 8am to 6pm, phone 0800 046 8687 or email DfE.coronavirushelpline@education.gov.uk
Healthcare workers, carers and care
NHS – Guidance for people working in healthcare
GOV.UK Personal Protective Equipment (PPE) Hub
Guidance for people working in Adult Social Care
Guidance for people receiving direct payments
Providing home care – Information for those providing personal care to people living in their own home during the coronavirus outbreak.
Transport and travel
Safer travel – Walking, cycling, and travelling in vehicles or on public transport during the coronavirus outbreak.
Face coverings on First Bus service – If you, or someone you care for have a face covering exemption and you are unable to wear a face covering please be prepared to inform the bus driver and show an Extra help to Travel card (Journey assistance card). You can download the card here.
Overseas travel
Travel advice – Guidance for British people travelling overseas during the coronavirus (COVID-19) pandemic.
Local advice and guidance
Local Outbreak Management Plan Draft Summary – a summary of the plan for managing COVID-19 outbreaks to protect residents
Final Draft Somerset Local Outbreak Management Plan – a plan for managing COVID-19 outbreaks to protect residents
Latest Coronavirus updates – You can find our latest updates to services here
Our affected services – Includes s summary of our services affected by the Coronavirus (COVID-19) outbreak
Somerset Newsroom – You can find our latest press releases here
Adult Social Care – Includes information for people who are 18 or over who have care and support needs
Age UK Somerset – Support for older people, their families and carers
Somerset Community Connect – Information on care, health and wellbeing for adults.
Somerset Safeguarding Adults Board – Guidance for safeguarding adults in Somerset
Somerset Armed Forces Covenant Partnership – A partnership between councils, colleges, health services, charities, the military and reservists
Somerset Survivors – Domestic abuse help and advice
Children Social Care – Includes advice and support for families and young people
Coronavirus – Updates for Early Years Providers
Somerset’s Local Offer – Information and advice for parents, carers and families including children and young people with special educational needs.
Somerset SENDIAS – provides information, advice and support about Special Educational Needs and Disability for parent carers, children and young people (up to the age of 25).
The Somerset Parent Carer Forum are keeping their Facebook pages and website as up to date as possible for parents and carers.
The Somerset Carers Service is keeping their website up to date with key info and have their advice lines available for carers.
Somerset Safeguarding Children’s Board – Guidance for safeguarding children in Somerset
Mind in Somerset – You can phone the Mindline Somerset Coronavirus support helpline on 01823 276892 (Open 24 hours a day, 7 days a week)
Somerset Bereavement Support Service – The service is here if you’ve been bereaved and need emotional support or someone to talk to. Phone 0800 304 7412 9am to 5pm, Monday to saturday.
Healthy Somerset – Health and wellbeing in Somerset
Spark Somerset – Supporting Somerset volunteer communities to respond to COVID-19, sharing the latest information, best practice guidance for groups and useful resources.
Corona Helpers – Register your COVID-19 volunteer group, find more people to help and offer help.
Somerset Prepared is a multi-agency partnership working closely with communities to deliver advice, support and training to help enhance local resilience to emergencies.
COVID-19 Response for Gypsy, Traveller and Roma communities in Somerset
Travel Somerset has the latest updates transport and travel updates.
Somerset Waste Partnership – Coronavirus (COVID-19) – Advice and service updates
Somerset Activity and Sport Partnership (SASP) has set up a Be Active at Home web page which is divided into sections to show activities for all.
Devon and Somerset Trading Standards – Provides advice and support to businesses, works to protect consumers and the economy by ensuring legal and honest trading. They also support the agriculture industry to ensure good animal health and welfare.
Links to District Council information and advice
Mendip District Council
Sedgemoor District Council
South Somerset District Council
Somerset West and Taunton
If you can’t find the help you need, or your need is more urgent, please phone the
Somerset Coronavirus Helpline