National advice and information
Protect yourself and others
Health and wellbeing
NHS Live Well – Advice, tips and tools to help you make the best choices about your health and wellbeing.
Every Mind Matters – Looking after your mental health
Domestic abuse: get help during the coronavirus outbreak– Find out how to get help if you or someone you know is a victim of domestic abuse.
Support if someone dies
What to do if someone dies – Check what to do after a death – how to register the death, notify government departments and manage financial issues.
Support for the bereaved – Information to help bereaved families, friends or next of kin make important decisions during the COVID-19 pandemic.
Work and financial support
Getting financial help and staying safe at work – Get coronavirus (COVID-19) support if you are working less or not working – and find out how to stay safe at work.
Working safely during coronavirus – Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic.
Businesses and self-employed people
All coronavirus business support information on GOV.UK – getting financial help and keeping your business safe
Information for farmers, landowners and rural businesses – The latest information for farmers, landowners and rural businesses during the coronavirus (COVID-19) outbreak.
School openings, education and childcare
All coronavirus education and childcare information on GOV.UK – Guidance for teachers, school leaders, carers, parents and students.
Schools, parents and young people helpline – The Department for Education (DfE) has set up a dedicated helpline for schools, parents or young people. Available Monday to Friday, 8am to 6pm, phone 0800 046 8687 or email DfE.firstname.lastname@example.org
Healthcare workers, carers and care
Providing home care – Information for those providing personal care to people living in their own home during the coronavirus outbreak.
Transport and travel
Safer travel – Walking, cycling, and travelling in vehicles or on public transport during the coronavirus outbreak.
Face coverings on First Bus service – If you, or someone you care for have a face covering exemption and you are unable to wear a face covering please be prepared to inform the bus driver and show an Extra help to Travel card (Journey assistance card). You can download the card here.
Travel advice – Guidance for British people travelling overseas during the coronavirus (COVID-19) pandemic.
Local advice and guidance
Local Outbreak Management Plan Draft Summary – a summary of the plan for managing COVID-19 outbreaks to protect residents
Final Draft Somerset Local Outbreak Management Plan – a plan for managing COVID-19 outbreaks to protect residents
Latest Coronavirus updates – You can find our latest updates to services here
Our affected services – Includes s summary of our services affected by the Coronavirus (COVID-19) outbreak
Somerset Newsroom – You can find our latest press releases here
Adult Social Care – Includes information for people who are 18 or over who have care and support needs
Age UK Somerset – Support for older people, their families and carers
Somerset Community Connect – Information on care, health and wellbeing for adults.
Somerset Safeguarding Adults Board – Guidance for safeguarding adults in Somerset
Somerset Armed Forces Covenant Partnership – A partnership between councils, colleges, health services, charities, the military and reservists
Somerset Survivors – Domestic abuse help and advice
Children Social Care – Includes advice and support for families and young people
Somerset’s Local Offer – Information and advice for parents, carers and families including children and young people with special educational needs.
Somerset SENDIAS – provides information, advice and support about Special Educational Needs and Disability for parent carers, children and young people (up to the age of 25).
The Somerset Parent Carer Forum are keeping their Facebook pages and website as up to date as possible for parents and carers.
The Somerset Carers Service is keeping their website up to date with key info and have their advice lines available for carers.
Somerset Safeguarding Children’s Board – Guidance for safeguarding children in Somerset
Mind in Somerset – You can phone the Mindline Somerset Coronavirus support helpline on 01823 276892 (Open 24 hours a day, 7 days a week)
Somerset Bereavement Support Service – The service is here if you’ve been bereaved and need emotional support or someone to talk to. Phone 0800 304 7412 9am to 5pm, Monday to saturday.
Healthy Somerset – Health and wellbeing in Somerset
Spark Somerset – Supporting Somerset volunteer communities to respond to COVID-19, sharing the latest information, best practice guidance for groups and useful resources.
Corona Helpers – Register your COVID-19 volunteer group, find more people to help and offer help.
Somerset Prepared is a multi-agency partnership working closely with communities to deliver advice, support and training to help enhance local resilience to emergencies.
Travel Somerset has the latest updates transport and travel updates.
Devon and Somerset Trading Standards – Provides advice and support to businesses, works to protect consumers and the economy by ensuring legal and honest trading. They also support the agriculture industry to ensure good animal health and welfare.
Links to District Council information and advice
If you can’t find the help you need, or your need is more urgent, please phone the
Somerset Coronavirus Helpline