ICT and Digital

“Using the latest technologies to improve outcomes for people in Somerset”

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ICT and Digital at the council

Let’s start with the big one. For everyone here in Information and Communications Technology (ICT), and that’s well over 100 of us now, it’s about people. How we can use the latest technology to make people’s lives better.

ICT touches every single service area of the council – and everyone who works with us. It enables our people to be better connected, make decisions based on real-time information, and use the latest technologies like our AV1 robots in classrooms to genuinely improve outcomes for people in Somerset. We’re not a nine-to-five, back-office support function. We’re front-and-centre within the council. Our Chief Executive and Leadership team recognise just how central ICT is to the Council’s wider transformation journey.

The importance of digital to the council

Chatbots to answer questions on your wellbeing. VR headsets to help adults suffering from dementia. New devices and tools to help our people work better and smarter and more flexibly. Of course, they’re just three examples of the work we’re doing right now. Tomorrow? Well, that’s where you come in.

Developing your skills

The pace here might surprise you. Technology is developing at an unprecedented pace. We need to work at speed, with energy, collaboratively. And that’s why, as well as the technical training you need to keep up with tech developments, we look at the softer skills too, through emotional and behavioural training. Because it’s not the technology that makes the difference; it’s the people working with it.

Get in touch

We're always pleased to hear from talented people. So if you've got any questions about the opportunities that we have available in ICT and Digital, or if there's anything else you'd like to know before you apply (or even during the application process), please get in touch with us.

Email the team

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