Information about library charges and fines, and how to pay them
You can borrow books free of charge. There are charges to borrow DVDs and talking books. Talking books are free in some cases.
Please return the items you have borrowed as soon as you realise they are overdue. We will charge you for items that are returned late.
If you notice that your loans are overdue, but can’t immediately return them to the library, arrange for the items to be renewed. Renewal is usually possible if the items have not been requested by other borrowers. If your loans are overdue when you renew them, the overdue charges do not increase – providing you return the items before the new due date.
If you have given us an email address, you can ask us to email you a reminder two days before your items are due to be returned.
We hope that these emails are helpful, but do not rely on them as the only method of reminding yourself that the items you have borrowed are due to be returned. We will not waive overdue charges because the email has not been delivered or if you haven’t received it.
Overdue charges are charged to encourage borrowers to return items so that all borrowers have as much variety of choice as possible. The income from these overdue charges, along with other income, goes towards buying new books and other material.
Adults are charged to request an item that is in stock or to order one that is not in stock.
Children do not pay to reserve children’s items (up to six items at one time) but pay a charge for other material.
If an item is damaged please tell us when you return the item. We will assess the damage, and make a charge for replacing the item or repairing it, if that is possible.
If you lose an item please tell us as soon as you can. A charge will be made for the cost of replacing it. We will give you a receipt for the payment of a lost item. If the lost item is later found and returned with the receipt, we will refund you, less a £2.10 administration charge.
Requests placed by library customers or staff
Performing Arts charges, including subscription fees and request charges, are shown on the Performing Arts Library page.
Requests for reading groups
Overdue charges per item (books, DVDs and talking books)
Replacement of lost membership cards
Damaged or lost items
Talking books (3 week loan period)
DVDs per week
DVDs per fortnight
Photocopies and computer printouts
Talks to community groups
Lettings (all libraries except Taunton – see below)
Charges for Taunton meetings room:
Prices are inclusive of VAT and the use of the kitchenette (consumables such as coffee, tea, milk are to be paid for and brought in by the booking organisation or group)
Displays/Exhibitions in libraries
Displays/Exhibitions in Taunton Library
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