Report a problem or check on a status of a report
The quickest and easiest way to report problems on the road is online.
You can also Check on a road problem you have reported online using your reference number.
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Important changes to the processing of licence applications
We have recently reviewed the cost of licence fees for applications to work on the highway and for the provision of vehicle crossings over footways and verges. The review confirmed the cost of the licence fees have not kept pace with the costs for administration. Regrettably this is currently unsustainable. As such, the fees will be raised as detailed below.
From 1 January 2019 the following charges will apply to:
- Application for ‘minor works on or adjacent to the public highway’ (Highways Act 1980, Section 171 Licence) – £232 (was £90)
- Application for a vehicle crossings over footways and verges (Highways Act 1980, Section 184 Licence) – £218 (was £90)
We will also be making a number of improvements to the way we process licences. They can now be applied for and paid for online making it quicker and easier to work on the highway network.