We provide a drain cleaning service which includes road drains on all highways we maintain
If you are reporting this defect outside normal working hours – 8am to 6pm, Monday to Friday – and you believe it is an urgent problem and a risk to public safety, please phone the police on 101.
For up to date information about floods affecting roads in Somerset, please visit the Travel Somerset website.
When you contact us to report a blocked drain, please provide the following information:
We will come to inspect the site by the end of the next working day, if possible.
If a drain is overflowing and the water is very smelly, it is probably sewage. This needs to be dealt with by whoever is responsible for the sewer. This may be the owner of the property or Wessex Water if it is a main sewer.
Wessex Water Leakstoppers 0800 692 0 692
Wessex Water Emergencies 0345 600 4 600
If the sewage is coming from a connection to the main sewer or from a cesspit or septic tank, the property owner is responsible and will probably need to contact a plumber or a specialist.
We operate a planned maintenance programme for cleaning highway surface water drains on all the roads we maintain.
How often we do this depends on where they are (the classification of the road) and the relative risk of flooding.
The planned programme is reviewed and adjusted each year to respond to the changing nature of risk and flooding on the county’s road network.
Where defects or flooding are identified, outside the planned gully cleansing routine, these will be dealt with as necessary.
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