If you are reporting this defect outside normal working hours – Monday 8am to 6pm, Tuesday to Friday 8.30am to 5.30pm  – and you believe it is an urgent problem and a risk to public safety, please phone the police on 101.

When you report a pothole or road defect we will inspect it within 3 working days, and programme repair work where required.

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When you contact us, please give us as much information as possible that will help our inspector find the pothole or road defect. The more information you give us, the easier it will be for us to find. Please tell us

  • Your name and phone number, in case we need to contact you
  • Where the pothole or road defect is, including post code, road name and parish
  • Is the pothole or defect outside a specific property, for example outside Number 4, or near lamp column number 27