You can report a problem with a traffic light by using the button below.

Report now

Phone the police general enquiries line, 101, outside of our opening hours. Please do not touch the equipment or exposed wires.

When you contact us please give us the following information:

  • Your name and phone number, in case we need to contact you
  • The date and time you noticed the problem
  • The location, including the road name or junction
  • Whether the traffic lights are permanent or temporary
  • Note the exact details of the fault, for example: ‘the green man isn’t working outside the school’

When you report faulty traffic lights we will investigate your report as soon as possible and take appropriate action to make it safe. Our contractor will attend the site within 24 hours.