If you are reporting this defect outside normal working hours – Monday 8am to 6pm, Tuesday to Friday 8.30am to 5.30pm – and you believe it is an urgent problem and a risk to public safety, please phone the police on 101.
For up to date information about floods affecting roads in Somerset, please visit the Travel Somerset website.

Report now

When you contact us, please provide the following information:

  • Your name, and phone number, in case we need to contact you
  • Whether the problem is in the pathway or the carriageway
  • If the problem is associated with a blocked drain
  • If there is a risk to property or if the water on the highway is being a hazard

During severe weather conditions heavy demands are often made on the service, we will investigate reports as soon as resources permit and react according to our findings, involving other organisations where necessary.

Motorways and trunk roads

To report flooding on the M5 or a major trunk road (A303, A36) please contact Highways England information Line on 0300 123 5000.