Introduction

The Somerset Micro-enterprise programme supports the development of very small, community-based care and support services that:

  • provide personal, flexible and responsive support and care
  • give local people more choice and control over the support they get
  • offer an alternative to more traditional services

To be a micro-enterprise they must have eight or fewer paid or unpaid workers and be totally independent of any larger organisation. Examples of micro-services could include:

  • support to keep well, socialise and remain independent
  • support to people living in their own homes
  • short breaks and holidays
  • support to access employment, education and leisure
  • day support and help around the home

For the latest directory of community providers in Somerset please visit Connect Somerset.

Find a micro-provider

Our Brokerage Tool helps families and professionals connect directly with micro-providers who have capacity to provide support.

If you need support to use the tool, please contact Somerset Village Agents.  If you have any problems, or feedback regarding the Brokerage Tool please email communityenterprise@somerset.gov.uk

Evidence that works

Since 2015, we have supported the development of 1250 brand new Micro-providers – and that number is rising.

Collectively they are delivering over 30,000 hours support a week  to just under 6,000 people in Somerset.

The project has received more than 2700 enquiries from people who are currently or want to set up small enterprises.

This increased capacity of local, responsive supports has meant that:

  • people are well-supported at home or in the community by people from their neighbourhood
  • support is co-designed. Creative people on both sides of the care equation finding ways to do things differently
  • people can work locally, earn an income and make a positive difference
  • people and families know good support is available. As a result, people come home earlier from hospital. More people choose to take a Direct Payment
  • people stay connected to their community, contributing and avoiding loneliness
  • money is saved as the cost of care delivered by community enterprises is cheaper

How to become a micro-provider

The programme offers help, advice and specialist signposting to anyone with an idea to develop and set up a small service. To be part of the development programme and receive this free support, complete Our offer to Community Micro-providers in Somerset form and commit to working towards the Community Micro-enterprise Programme ‘Doing it Right’ Quality Standards.

To enquire about becoming a micro-provider, please complete Our offer to Community Micro-providers in Somerset form.

Feedback

Your feedback is essential to the development of the Micro-enterprise Programme.

We want to celebrate and share great stories of support, but equally we want to hear where things have gone wrong or could go better.

If you have used the services of a Community Micro-provider and wish to share your experience, please use this form to feedback to us.

Last reviewed: March 26, 2024 by Helly

Next review due: September 26, 2024

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