It’s quickest and easiest to report problems on the road online.

It’s quickest and easiest to report a missed waste collection online.

It’s quickest and easiest to report a litter or drug debris problem online.

Somerset Council is responsible for dealing with fly-tipping on public land. Tackling fly-tipping on private land is the responsibility of the landowner.

You can report fly-tipping to us easily online.

It’s quickest and easiest to report a breach of planning online.

Anti-social behaviour that does not require immediate Police attention can be reported online.

It’s quickest and easiest to report a noise problem online.

We can attend to a damaged or full dog mess bin if it owned and maintained by us.

It’s quickest and easiest to report an overflowing dog bin online.

It’s quickest and easiest to report an abandoned vehicle online.

Its quickest and easiest to report a change of circumstances online.

It’s quickest and easiest to pay a parking fine online using our secure payment facility.

It’s quickest and easiest to pay a Business Rates bill online using our secure payment facility.

It’s quickest and easiest to pay your Council Tax bill online.

It’s quickest and easiest to pay a Council Invoice online using our secure payment facility.

We offer fortnightly garden waste collections to subscribers through either pre-paid 180-litre wheeled bins or 90-litre compostable paper sacks.

It’s quick and easy to subscribe, renew or restart your garden waste subscription online using our secure payment facility.

For more information on what requires building regulations approval, or to submit an application for approval, please visit the Somerset Building Control website.

It’s quickest and easiest to pay your Council Tax online using our secure payment facility.

We realise that Council Tax can sometimes be a struggle to pay each month, and we want to help you. If you cannot pay your bill, even if this is only for a temporary period, please contact us as soon as possible so that we can discuss your options.

For more information about Council Tax reminders, final notices and summons please see our Non-payment of Council Tax page

It’s quickest and easiest to apply to claim Council Tax support online.

You can request a copy of your Council Tax bill online using our enquiry form.

If you have received a council tax bill which shows a credit, you may be able to claim a refund. It’s quickest and easiest to do this online.

You can arrange to pay your Council Tax by direct debit online.

You may be entitled to a discount on your Council Tax if you are the only resident in a property.

It’s quickest and easiest to report a change of circumstances online.

It’s quickest and easiest to apply to claim Housing Benefit online.

If you are struggling to pay your rent or council tax, you could get some extra help through a discretionary housing payment.

For information on overpayments please visit our Housing Benefit Overpayments page

You must report someone if you think they’re claiming benefit and they have:

• Not reported a change in their circumstances
• Provided false information

For further information about Benefit fraud, please visit GOV.UK – Benefit Fraud.

You can report Benefit fraud anonymously to the DWP online.

Homefinder Somerset is a choice based lettings scheme allowing people to apply for social housing in Somerset.

Information on what help is available if you are at risk of being homeless or are sleeping rough.

It’s quickest and easiest to report a housing repair online.

There is information available about reporting a change of circumstances for Business Rates on our website.

Some businesses and premises may be entitled to relief. There is information about eligibility and how to apply on our website.

Business Rates are a charge paid by owners, leaseholders and occupiers of non-domestic properties, such as shops, offices, factories, warehouses and pubs to help pay for local services.

Temporary Event Notices are used to license one-off activities and events for the supply of alcohol, provision of regulated entertainment and late-night refreshment.

It’s quickest and easiest to apply for a Temporary Event Notice online.

You can check when your bins are scheduled for collection easily online.

It’s quickest and easiest to request a bulky waste collection online.

It’s quickest and easiest to request a clinical waste collection online.

It’s quickest and easiest to request a Garden waste collection online.

It’s quickest and easiest to report a missed waste collection online.

It’s quickest and easiest to request replacement waste bins or recycling containers online.

It’s quickest and easiest to request an assisted waste collection online.

You can find information about planning applications, including application forms, plans and decisions online.

You can apply for planning permission online using the National Planning Portal.

It’s quickest and easiest to report a breach of planning online.

For more information on what requires building regulations approval, or to submit an application for approval, please visit the Somerset Building Control website.

Pre-application advice is an important part of the planning process and we welcome early discussions before you submit a planning application.

It’s quickest and easiest to apply for, or renew a Blue Badge online on the GOV.UK website.

This form is for replacement badges only, not renewals.

If your badge is lost, stolen or damaged you must contact us to cancel your badge so that it is not used by anyone else.

It’s quickest and easiest to request your replacement Blue Badge online.

It’s quickest and easiest to pay or challenge a parking fine (PCN) online.

Our online car parks directory provides information on Somerset car parks including location, and charges.

It’s quickest and easiest to apply for a parking season ticket online.

Somerset residents who are of pensionable age or eligible on the grounds of disability can apply for a concessionary bus pass easily online.

You can contact Somerset Highways online to report a problem on the road, check the status of something you have reported, or to ask us a question.

It’s quickest and easiest to report a problem on the road online.

Book a notice of marriage or civil partnership online, find more information on how it works and what documents you need.

Book an appointment to register a birth online, plus find out more information about where and how to register.

You can book an appointment to register a death by phone or email.

Find the address, contact details, opening times and parking information of our Register Office and all our Registration Offices in Somerset, as well as the Weston and Clevedon offices in North Somerset.

It’s quickest and easiest to request a copy of a birth, marriage or death certificate online.

0300 123 2224

If you are worried about the safety of a child or adult, please contact us immediately.

We want to support people to live their lives as independently as possible. We can provide advice and information and tell you how to find facilities and community services that can support you.

Information and advice to give parents, carers and young people support to prevent a crisis.

Advice and information about equipment that can help you stay independent.

Information about nursing and residential care homes, and Extra Care Housing

0300 123 2224

If you are worried about the safety of a child please contact us immediately.

Information and advice to give parents, carers and young people support to prevent a crisis.

If your child is due to start school for the first time you can apply online for a place.

Information relating to adoption in Somerset can be found on the Adopt South West website.

Information relating to fostering in Somerset can be found on the Fostering in Somerset website.

The Local Offer provides information on the services available for children and young people with Special Educational Needs and Disabilities (SEND) aged between 0 to 25 and how to access them.

You can search our catalogue or renew your library items online at LibrariesWest

You find a list of all our libraries online including locations, opening times, facilities and contact details.

Somerset Heritage Centre provides state-of-the-art storage and access to the historic records of Somerset. The popular Somerset Studies Library is also located there.

Find out how to research local history on the Somerset Archives website.

Visit the Somerset Brick and Tile Museum website for information, upcoming events, contact details and opening times.

Visit the Somerset Rural Life Museum website for information, upcoming events, contact details and opening times.

Visit the Museum of Somerset website for information, upcoming events, contact details and opening times.

Tell us if we have got something right, or could have done something better.

If you can’t find what you’re looking for and need to contact us please use our online form.