Skip to main content
Somerset County Council logo
Menu
Close menu
  • Home
  • Coronavirus (COVID-19)
  • Births, ceremonies and deaths
    • Births

      Includes registering a birth and ordering certificates

    • Marriages and ceremonies

      Includes ordering certificates and approved premises

    • Deaths

      Includes ordering certificates and tell us once service

  • Social care and health
    • Fostering and adoption

      Includes applying to adopt, becoming a foster carer and private fostering information

    • Carers

      Includes help, advice and support for carers

    • Adult social care

      Includes information for people who are 18 or over who have care and support needs

    • Help to live at home

      Includes equipment, care and support

    • Children’s social care

      Includes help for families and young people

    • Health and wellbeing

      Includes sexual health, preventing substance misuse and healthy workplaces

    • Public health

      Includes health checks, campaigns and mental health support

    • Safeguarding

      Includes protecting adults and children at risk

    • Housing options

      Includes care homes and sheltered housing

    • Specialist Public Health Nursing

      Includes information about health visitors, school nurses and public health nursing

  • Education and families
    • Adult learning

      Includes information about training courses across Somerset

    • Route1 advocacy

      Providing advice and support to children and young people

    • Choosing a school

      Includes information about catchment areas and admissions policies

    • School applications

      Includes information about applying to start school and moving to a different school

    • School life

      Includes term and holiday dates, exclusions and school activities

    • Childcare

      Includes entitlements, the support available and the latest childcare news

    • Fostering and adoption

      Includes applying to adopt, becoming a foster carer and private fostering information

    • Special Educational Needs and Disabilities (SEND)

      Includes our Local Offer and the services available

    • School transport

      Includes information about different types of school transport and how to apply

    • Children

      Includes employing children, child protection and corporate parenting

  • Roads and transport
    • Problems on the road

      Includes how to report potholes, flooding and traffic lights

    • Signs and streetlights

      Includes speed limits, road signs and how to report faulty lights

    • Parking

      Includes paying or challenging a fine, blue badges and permits

    • Public and community transport

      Includes bus passes and park and ride information

    • School transport

      Includes information about different types of school transport and how to apply

    • Road projects

      We deliver Major Highway Schemes which have been identified through the Local Transport Plan (LTP) process

    • Rights of way

      Includes footpaths, bridleways and open access lands

    • Road works and road closures

      Includes information about plans for temporary and new works and closures

    • Road safety

      Includes how we work to make our roads safer

  • Libraries, community and leisure
    • Planning for Brexit

      What we are doing to plan for the UK leaving the European Union

    • Libraries

      Includes library membership, services and events

    • Volunteering

      Includes how to get involved in community activities and projects

    • Heritage

      Includes museums, records and archaeology

    • Safer communities

      Includes making your home safer and community safer

    • Community initiatives

      Includes community initiatives and community right to challenge

  • Waste, planning and land
    • Planning

      Includes applying for planning permission and reporting unauthorised developments

    • Waste

      Includes waste collections and recycling

    • Property

      Includes information about county farms and our land and building assets

    • Flooding and drainage

      Includes how we support flood prevention and planning

    • Rights of way

      Includes footpaths, bridleways and open access lands

    • Countryside

      Includes Areas of Outstanding Natural Beauty, walking and cycling

    • Emergencies

      Includes information about planning for emergencies

  • Business and economy
    • Do business with the Council

      Includes current business and contact opportunities

    • Supporting businesses

      Includes registering as a childminder and support and advice for businesses

    • Procurement

      Includes how we procure goods, services and works

    • Licences

      Includes approved premises licenses and permission for decorations on the road

  • Our information
    • Freedom of information

      Includes how to ask us questions about what we do

    • How we use your information

      Includes the information we hold about you and how we protect it

    • Accessing our information

      Includes Data Protection and the re-use of our information

    • Have your say

      Includes petitions and ongoing consultations

  • How the council works
    • Our plans

      Includes the County Plan and the Business Plan

    • Democracy

      Includes Councillors, meetings and elections

    • Our finances

      Includes our budgeting and spending information

    • Partnerships and Trusts

      Includes how we work with other organisations

    • Our performance

      Includes how we set and meet our goals and your feedback

    • Local Government Reorganisation in Somerset

      The future of Local Government in Somerset

  • Jobs and Careers
  • Contact us
  • Accessibility
  • Privacy notices and cookies

About your new Somerset Council
Your local council and this website will be changing from the 1 April 2023
Read more about the changes here

Home Contact us

Contact us

To report a child or an adult at risk, including weekends and public holidays please phone 0300 123 2224

What do you want to contact us about?

Report a pothole icon

Report a pothole

Report online
Pay parking fine icon

Pay parking fine

You can pay online
Missed bins icon

Missed bins

Find out more

Coronavirus (COVID-19)

Births, ceremonies and deaths

Social care and health

Education and families

Roads and transport

Libraries, community and leisure

Waste, planning and land

Business and economy

Our information

How the council works

Something else

Giving notice of marriage

You need to book an appointment to give notice of marriage

Register a birth

You need to make an appointment with a Registrar to register a birth.

Register a death

After someone has died, their death must be legally registered

Registration Offices

The contact details and opening times of all Registration and Register Offices in Somerset

Request a copy of a birth, marriage or death certificate

You can apply for a copy certificate for births in Somerset here. You can also apply in writing.

Apply or renew a Blue Badge

Apply for or renew a Blue Badge for parking concessions

Children’s Social Care

If you need to contact someone about children's social care services

Concessionary bus passes

Apply for a new or replacement concessionary bus pass

Equipment to help you

Advice and information about equipment that can help you stay independent

Home care and support

Advice and information that can help people to live their lives as independently as possible

Nursing and residential homes

Nursing and residential homes

Report someone at risk

If you are worried about a child or adult who could be in danger please contact us

Adoption

How to adopt in Somerset

Apply to start school

Make a late application for starting school

Fostering

How to foster in Somerset

Special educational needs and disabilities

Find out about our responsibilities for children and young people with SEND

Apply or renew a Blue Badge

Apply for or renew a Blue Badge for parking concessions

Concessionary bus passes

Apply for a new or replacement concessionary bus pass

Highway Area Offices

Contact a Highway Area Office

Pay a parking fine

Pay a Parking Fine (Penalty Charge Notice)

Report a problem on the road

Report and track issues with potholes, flooding, overgrown vegetation, street lighting

Find or renew a library item

You can search our catalogue or renew your library items online

Find your library

Information about your local library including opening times.

Somerset Archives and Local Studies

Research the history of your family, home, village or town

Somerset Brick and Tile Museum

Find out about the Somerset Brick and Tile Museum including opening hours

Somerset Rural Life Museum

Find out about The Somerset Rural Life Museum including opening hours

The Museum of Somerset

Find out about The Museum of Somerset including opening hours

Flood and water management

Flood and water management

Planning Control

Planning applications that relate to minerals, waste or Somerset County Council developments

Recycling centres

Find out about waste and recycling centres

Residential planning applications

This is something your District Council deals with

Rights of way

Find out how we look after our rights of way network

Road records

Request information on road record boundaries

Waste and recycling collections

Find out about waste or recycling collections

Do business with the council

Find contract opportunities to do business with the Council

Email security

We have introduced a more secure way to send personal or commercially sensitive emails.

Pay the council

If you need to make a payment to the Council, you can can do it here

Trading Standards

Contact trading standards

Attend a council meeting

Attending and speaking at a council meeting

Complaints, comments and compliments

Tell us if we have got something right, or could have done something better

Freedom of Information Requests

You have the right to ask us for recorded information on any subject

Volunteer with the council

Volunteering is for anyone who is looking to get involved in their local community

Attend a council meeting

Attending and speaking at a council meeting

Elections

Find out about upcoming elections and voting, and past election results

Find your councillor

Find out who your councillor is and how to contact them

Anything else

If you can't find what you're looking for and need to contact us

Council tax

This is something your District Council deals with

Paying your rent

This is something your District Council deals with

Residential planning applications

This is something your District Council deals with

Coronavirus information

Get advice and guidance

See our pages for the latest advice and guidance.

Go to Coronavirus information
Email icon

Email us

generalenquiries@somerset.gov.uk

Telephone icon

Or phone our Contact Centre for anything else
Show me the phone number

0300 123 2224

Planning Control

You can find out more about

Find out more
Email icon

Email us

planningcontrol@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

01823 358254

Highway Area Offices

You can contact the Highway Area Offices by using this form.

Contact Highways

You need to book an appointment to give notice of marriage

Book a notice of marriage or civil partnership, find more information on how it works, what documents you need and links to the booking form

Book a notice of marriage or civil partnership
Info icon

Or contact one of our registration offices

Flood and water management

You can find out more about

Find out more
Email icon

Email us

flooding@somerset.gov.uk

Rights of way

How we look after our rights of way network

Find out more
Email icon

Email us

rightsofway@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Elections and voting

You can find out about upcoming elections quickly and easily online

Find out more

Find your councillor

You can find your councillor and how to contact them online quickly and easily

Find out more

Somerset Archives and Local Studies

Find out how to research local history on the Somerset Archives website

Find out more

Somerset Brick and Tile Museum

Find out more on The Somerset Brick and Tile Museum website

Find out more

Somerset Rural Life Museum

Find out more on The Somerset Rural Life Museum website

Find out more

The Museum of Somerset

Find out more on The Museum of Somerset website

Find out more

Visit LibrariesWest

You can search our catalogue or renew your library items online at LibrariesWest

Go to LibrariesWest
Info icon

Or you can visit your local library in person

Find your library online

You find a list of all our libraries online including locations, opening times and contact details

Find your library

Your District Council

Somerset County Council doesn't collect your rent, this is dealt with by your local District Council.

Find my District Council

Your District Council

Somerset County Council doesn't process residential planning applications, this is dealt with by your local District Council.

Find my District Council

Waste and recycling centres

Waste and recycling centres are managed by Somerset Waste Partnership

Find out more

Waste and recycling collections

Waste and recycling collections are handled by Somerset Waste Partnership

Find out more
Email icon

Email us

generalenquiries@somerset.gov.uk

Address icon

Write to us

Somerset Council Council, County Hall, The Crescent, Taunton, Somerset, TA1 4DY

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Request information on road record boundaries

Request information on highway boundary ownership - stopping up requests and queries about retaining walls

Find out more
Email icon

Email us

roadrecords@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Your District Council

Somerset County Council doesn't process your council tax, this is dealt with by your local District Council.

Find my District Council

Email security

We have introduced a more secure way to send and receive personal or commercially sensitive information by email.

Find out more
Email icon

Email us

generalenquiries@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Pay the council

You can make a payment to the Council here, provided you have a customer number and invoice reference.

Pay now
Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Contact Trading Standards

Trading Standards in Devon, Plymouth, Somerset and Torbay are a joint service. You can find more information on their website

Find out more

Find contract opportunities with the Council

Find upcoming contract opportunities and information about the tendering process

Find out more
Email icon

Email us

commercialandprocurement@somerset.gov.uk

Address icon

Write to us

Commercial and Procurement, B2 East, County Hall, Taunton, TA2 8EW

Our Local Offer

The Local Offer provides information on the services available for children and young people with Special Educational Needs and Disabilities (SEND) aged between 0 to 25 and how to access them.

Find out more
Email icon

Email us

generalenquiries@somerset.gov.uk

Address icon

Write to us

Customer Contact, County Hall, The Crescent, Taunton, Somerset TA1 4DY

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Volunteer with the Council

Volunteering is for anyone who is looking to get involved in their local community, as well as making a difference,

Find out more
Email icon

Email us

volunteer@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Attend a council meeting

You are welcome to attend and listen. You can speak at ‘Public Question Time’ at any council public meeting, but you do need to give advance notice for some.

Meeting dates
Email icon

Email us

democraticservicesteam@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

01823 357628

Make a freedom of information request to the council

You have the right to ask us for recorded information on any subject, but not about private individuals.

Make a request online
Email icon

Email us

generalenquiries@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Make a comment, compliment or complaint

Tell us if we have got something right, or could have done something better.

Tell us online
Email icon

Email us

somersetdirect@somerset.gov.uk

Address icon

Write to us

Somerset County Council, Comments, Compliments, Complaints, Customer Contact, County Hall, Taunton, Somerset TA1 4DY 

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Concessionary bus passes

Somerset residents who are of pensionable age or eligible on the grounds of disability can apply for a concessionary bus pass

Go to application form
Email icon

Email us

transport@somerset.gov.uk

Address icon

Write to us

PPC302, Somerset County Council, County Hall, Taunton, Somerset, TA1 4DY

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Pay a parking fine

You can pay a Parking Fine using our online form

Pay now
Email icon

Email us

parking@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Apply/renew a Blue Badge

You can apply for or renew a Blue Badge using the online form

Apply now
Email icon

Email us

bluebadge@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

How to foster in Somerset

All information relating to fostering in Somerset can be found on the Fostering in Somerset site

Fostering in Somerset
Email icon

Email us

AandFRecruitmentEnquiryLine@somerset.gov.uk

Telephone icon

Phone us
Show me the phone number

08005 87990

How to adopt in Somerset

All information relating to adoption in Somerset can be found on the Adopt south west site

Adopt south west
Email icon

Email us

adoptsouthwest@devon.gov.uk

Telephone icon

Phone us
Show me the phone number

0345 155 1076

Apply to start school online

If your child is due to start school for the first time you can apply for a place

Find out more
Email icon

Email us

schooladmissions@somerset.gov.uk

Address icon

Write to us

Customer Contact, County Hall, The Crescent, Taunton, Somerset TA1 4DY

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Find information online

Giving parents, carers and young people advice and support to prevent a crisis

Find out more
Email icon

Email us

childrens@somerset.gov.uk

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Report someone at risk

0300 123 2224

If you are worried about the safety of a child or adult, please contact us immediately

Info icon

In an emergency always contact the police by dialling 999.

Nursing and residential homes

Looking for information on nursing and residential homes

Message us
Email icon

Email us

adults@somerset.gov.uk

Info icon

Information on nursing and residential homes can be found on Somerset Community Connect

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Equipment to help you

Ask us for information and advice on equipment to help you stay independent

Message us
Info icon

Information on support equipment can be found on Somerset Community Connect

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Home care and support

Ask us for information and advice about home care and support

Message us
Info icon

Information on care and support available can be found on Somerset Community Connect

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Book an appointment online

If you need to make an appointment to register a death please phone 01823 282251 or email somersetregistrations@somerset.gov.uk

Registration Offices
Email icon

Email us

somersetregistrations@somerset.gov.uk

Info icon

Or contact one of our registration offices.

Book an appointment online

To register a birth, please follow this link for more information and to access the online booking form

Register a birth
Info icon

Or contact one of our registration offices.

Book an appointment online

You can book an appointment to register a death by phone 01823 282251 or email somersetregistrations@somerset.gov.uk

Email icon

Email us

somersetregistrations@somerset.gov.uk

Info icon

Or contact one of our registration offices.

Apply online

If you need a copy of a birth, death or marriage certificate

Copies of certificates
Email icon

Email us

generalenquiries@somerset.gov.uk

Address icon

Write to us

Somerset Registration Services, Certificate Services, Somerset Heritage Centre, Brunel Way, Norton Fitzwarren, Taunton, TA2 6SF

Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Problems on the road

It's quickest and easiest to report problems on the road online

Report now
Telephone icon

It's quick and easy to use our services online, please give it a try before calling.
Show me the phone number

0300 123 2224

Report a person at risk

To report a child or an adult at risk, including weekends and public holidays please call 0300 123 2224.

To contact the emergency services (Police, Fire and Ambulance), call:

  • 999 for emergencies
  • 101 for non-emergencies

 

 

Our opening hours and other ways to contact us

Our phone lines are open 8.30am to 5pm Monday to Friday. If you are deaf, hard of hearing or speech-impaired you can contact us using SMS text 07862 122246

Our postal address:
Somerset County Council
County Hall
The Crescent
Taunton
Somerset
TA1 4DY

Twitter

Follow @SomersetCouncil to send us tweets and receive live updates on a range of services

Hubs and Libraries

We have a number of locations across the county which allow you to access our services

Contact your councillor

Contact your councillor(s) directly if you have a local issue you would like to raise or need help with

scc logo

Built by the SCC Digital Service

  • v1.11
  • Contact us
  • Accessibility
  • Privacy notices and cookies

We use cookies to improve your browsing experience on our website and to analyse our traffic. By clicking accept, you consent to this. If you do not click accept you can continue to use our website without cookies. If you wish to remove your consent at any time, please clear your local storage.