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Introduction

If you get Housing Benefit or Council Tax Reduction, you must tell us about changes to your circumstances relating to you or anyone in your household.

Changes you must tell us about

  • Change of address
  • Income and capital changes – such as starting a new job or a wage increase or decrease
  • Changes to your savings and capital
  • Changes in your household – such as a dependant child, non-dependant, or lodger moving in or out, or a new baby
  • Rent changes – if you are a private tenant
  • Tenants moving out – if you are a landlord

Even if you do not think it will affect your claim, you should still tell us about any changes so we can check you are getting the right amount of Housing Benefit or Council Tax Reduction.

Any delay in reporting changes could mean you are underpaid benefit, or it may mean we have overpaid benefit, and in most cases, we would ask you to repay this.

The longer you wait to tell us about a change that reduces your benefit, the more you may be overpaid. Tell us as soon as possible so we can update your claim quickly and help you stay in control of your money.

Report a change

Use this form to report a change to your circumstances (including changing your address).

Manage your Benefits online

Use our secure online service to manage your Benefits at any time.

You can:

  • Report changes
  • Update your details
  • Submit and track requests and claims

Create an account

Before you start you will need:

  • An email address
  • Your National Insurance number

Last updated: July 8, 2026

Next review due: January 8, 2027

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