Introduction

If you need a replacement bin or recycling container you can request one here.

Bins and other containers supplied by us should only be used for storing materials for collection. They are not intended to be used for any other purpose and we will not accept liability for loss or damage to items stored in supplied containers.

We do not supply lids for recycling boxes.

Please note that lids purchased from box suppliers are not interchangeable and therefore we do not supply or recommend lids for boxes or the use of box dividers.

To help with storage between collections, stretch covers are available from the All Green website or 01935 891 892.

Please remove stretch covers, nets or lids before presenting your recycling for collection.

• Before ordering a stretch cover, it is important to be aware of the following:
  We cannot accept responsibility for any damage or loss to your cover if put out for collection, so we recommend that these are used for storage only and are not put out for collection. If a cover is on a box put out, at your risk, then collectors have been instructed to return these with boxes.
• We recommend boxes and covers are marked with your house number or name to reduce the risk of them getting lost or mixed up with others.
• Only clothing and shoes need to be kept dry for collections and should be put out in plastic bags (not black sacks). It does not matter if paper, card or other materials get wet.
• If you move, recycling boxes, food bins and refuse bins we have provided should be left behind for the next occupiers, but you may take covers you have purchased with you. Please contact us to request containers at your new property if none have been left behind. We cannot guarantee new boxes will be compatible with your stretch covers.