Recycling and rubbish collection days are also changing for some households in Mendip and South Somerset. Read about the changes and how they may affect you.

Introduction

We support you to find solutions in your community to keep you independent for longer.

We work with you and our partners in the health service and community organisations to provide really useful information and advice so you can get on with your life.

We call this Connect Somerset. You can:

  • get information and advice quickly
  • get the support you need to stay independent
  • get help to find out about what is happening in your community and to meet new people
  • find out about volunteering opportunities
  • find out about equipment to support you to live at home
  • get advice and support with your caring role – if you are a carer

Read our Market position statement 2019 – 2022 to find out how we are responding to the changing needs of the people of Somerset.

Where to go for information and advice

Talk  to a social worker, a volunteer or community agent at a Community Connect drop-in. You can find all the dates and venues here. The team at the drop-in can help with everything, from finding a local social group and support with money, to help with transport or support for carers.

Look  online on Connect Somerset. The website provides information about local services, groups and events. This short video is an example of how Community Connect works – Alan and Pat’s story

Read stories from people who have been helped by Connect Somerset.

Visit the Independent Living Centres for advice about equipment. You can speak to someone about your options and ‘try before you buy’. To make an appointment, email adults@somerset.gov.uk.

Ask us a question about Social Care

This form has 1 page and will take approximately 1 to 2 minutes to complete.

Email us at adults@somerset.gov.ukto arrange to speak to someone about what matters to you and what is available to support you.

You can follow any of the links on our page Adult Social Care to read more detailed information about Adult Social Care support.

Advocacy

Advocacy is when someone independent helps another person to understand what they are being told and supports them to make sure their opinions are heard.

Understanding the care and support system can often be daunting, especially if you have no one you can talk things through with. Our staff will always try and help you themselves. But by talking with an advocate, they may be able to cover – and perhaps explain in better ways – some of the complex processes and possibilities for you. You can find out more on the Connect Somerset website.

Independent advocacy service

If we think you would benefit from the support that an advocate can provide, and you have no one else available to you who can do this, such as a family member or friend, we will ask an advocate to become involved.

In Somerset, our independent advocacy service is provided by Swan Advocacy.

Swan Advocacy contact details

Last reviewed: March 26, 2024 by Helly

Next review due: September 26, 2024

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