Somerset Council systems upgrades
We are in the process of upgrading our system for Council Tax, Benefits and Business Rates. Details of service disruption due to the system changes will be made available on this page.
Scheduled System Maintenance
Bank Account and Direct Debit changes
As part of the Local Government Reform and the move to the new Somerset Council, we are making improvements to how we manage our bank accounts and revenues.
If you pay by Direct Debit, your bank may notify you about changes to your Direct Debit details. These changes could include updates to the sort code, account number or payee name.
Please be assured that these changes are part of our transition process. Your payments to Somerset Council will continue as normal, and you don’t need to do anything unless your bank tells you to.
We are working hard to make this change as smooth as possible. You can continue to trust your Direct Debit arrangements.
Thank you for your understanding and support as we improve our services.