Overview
♥ Our approach will be to capture data and information once, automatically, wherever possible. We will share and use our data across services, where it will provide the customer and our services with a more joined-up experience.
♥ Our systems, tools, and ways of working enable us to target early help to the people and communities that need it most, to reduce demand on services and ensure the most vulnerable get the help they need sooner.
♥ Our Locality Working Model will ensure we can collaborate with key partners, businesses, and community organisations to share data and insights between us, where it enables enhanced service delivery for the people and communities of Somerset.
♥ Our residents, communities, businesses, Members, and parish councils know their specific areas of Somerset best. By combining this local insight with our data and expertise, and aligning it with our vision and priorities, we can make well-informed decisions.
Our approach to data management and usage is honest, safe, and supported by a diverse range of real-world perspectives, experiences, and professional insights to mitigate bias.
Our performance data will be transparent, accurate, and automated, ensuring that everyone, both internally and externally, is informed and confident about how we are performing. This applies to delivering against our individual service standards and goals as well as our organisational vision and priorities at any one time.