Overview
♥ Our digital experience and processes will help our staff and customers to access services and support 24/7, at a time and in a way that suits them.
♥ Our systems and digital tools will be consolidated across services to provide an improved, consistent customer journey and enable data sharing. They will be adaptable to allow for further development.
♥ Our digital services and technology will be accessible, with support and training provided to those who need it. We will ensure that nobody is left behind as we put a greater emphasis on digital ways of working.
♥ Our development of digital services, smart solutions, and connectivity across Somerset will be enabled by and supported by close partner working.
♥ Our cyber threat defence and awareness will protect and safeguard customer data without hindering productivity or innovation.