Dust and grit
Dust and grit can be generated from a variety of activities and may be a statutory nuisance under the Environmental Protection Act 1990. It can also be a source of irritation for residents. Common complaints related to dust and grit coming from construction sites when renovation work is taking place.
If you are disturbed by dust or grit
Try and talk to the person responsible. They may not realise they are causing a problem. Be calm and polite and listen to their point of view. Try to come up with an answer that makes both of you happy. They may be able to dampen down the dust or limit the dust activity. If you would prefer to send them a letter, you can use one of these templates below.
Report a dust nuisance issue
If talking to the person responsible does not work, we can investigate your complaint. We will then contact the person or company causing the problem.
To make a complaint we will need:
- your contact details
- details of the source of the problem
- any other relevant information you may have.
We will ask you to keep a diary record of the problems over three weeks.
This should include:
- a description of the dust nuisance and how it affects you in your home
- the dates the dust disturbs you
- the times the dust starts and stops