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What we do with the information you give us when you use our Neighbourhood Services team at Somerset Council for asset maintenance.

Your Rights

Your Rights

You have specific rights in relation to the data that you provide to the Council. To find out more, including how to make a request, please see our Information Rights page.

See the Asset Maintenance Services Privacy Notice table at full width
Services covered by this privacy notice Neighbourhood Services – Asset Maintenance
Purpose of the Processing The personal data you provide is used to enable the council to process your enquiry in respect of the repair, removal or installation of council owned physical assets in the district (such as streetlights, Dog & Litter Bins, play areas, public benches, bus shelters etc.)
Legal Basis for Processing Personal Data Public Task
Categories of Personal Data being Processed The information collected from the enquirer contains the following:
  • Name
  • Address
  • Email Address
  • Telephone Number
Other information collected, as part of potential enforcement actions (should the need arise) can include:
  • Photographs and Images
  • Car number plates
  • Physical evidence
Special Categories of Personal Data being Processed (if appropriate) N/A
Legal Basis for Processing Special Categories of Personal Data N/A
Who the data might be shared with This information may be shared with:
  • Other council departments
  • IDVerde (our contractor)
  • Somerset County Council
  • Police
  • Other District Councils
How Long Will the Data be Kept For 6 years from the creation of the record
6 years from the date of the resolution of any enforcement action

Last reviewed: March 18, 2023 by Jenny

Next review due: September 18, 2023

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