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What we do with the information you give us when you use our Neighbourhood Services team at Somerset Council for asset maintenance.

Your RightsPrivacy Notice

Your Rights

You have specific rights in relation to the data that you provide to the Council. To find out more, including how to make a request, please see our Information Rights page.

Privacy Notice

Services covered by this privacy notice Environmental Protection – Neighbourhood Services – Asset Maintenance

Purpose of the processing – The personal data you provide is used to enable the council to process your enquiry in respect of the repair, removal or installation of council owned physical assets in the district (such as streetlights, Dog & Litter Bins, play areas, public benches, bus shelters and more)

Legal basis for processing personal data

Public Task

Categories of personal data being processed

The information collected from the enquirer contains the following:

  • Name
  • Address
  • Email Address
  • Phone numbers

Other information collected, as part of potential enforcement actions (should the need arise) can include:

  • Photographs and Images
  • Car number plates
  • Physical evidence

Special categories of personal data being processed (if appropriate) – Not applicable

Legal basis for processing special categories of personal data – Not applicable

Who the data might be shared with

This information may be shared with:

  • Other council departments
  • IDVerde (our contractor)
  • Somerset County Council
  • Police
  • Other District Councils

How long will the data be kept for

6 years from the creation of the record.
6 years from the date of the resolution of any enforcement action.

Last reviewed: January 31, 2024 by Ian

Next review due: July 31, 2024

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