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What we do with the information you give us when you use our Neighbourhood Services team at Somerset Council for asset maintenance.

Your RightsPrivacy Notice

Your Rights

You have specific rights in relation to the data that you provide to the Council. To find out more, including how to make a request, please see our Information Rights page.

Privacy Notice

Asset Maintenance Services Privacy Notice

Services covered by this privacy notice Neighbourhood Services – Asset Maintenance
Purpose of the Processing The personal data you provide is used to enable the council to process your enquiry in respect of the repair, removal or installation of council owned physical assets in the district (such as streetlights, Dog & Litter Bins, play areas, public benches, bus shelters and more.)
Legal Basis for Processing Personal Data Public Task
Categories of Personal Data being Processed The information collected from the enquirer contains the following:
  • Name
  • Address
  • Email Address
  • Phone Number
Other information collected, as part of potential enforcement actions (should the need arise) can include:
  • Photographs and Images
  • Car number plates
  • Physical evidence
Special Categories of Personal Data being Processed (if appropriate) Not applicable
Legal Basis for Processing Special Categories of Personal Data Not applicable
Who the data might be shared with This information may be shared with:
  • Other council departments
  • IDVerde (our contractor)
  • Somerset County Council
  • Police
  • Other District Councils
How Long Will the Data be Kept For 6 years from the creation of the record.
6 years from the date of the resolution of any enforcement action.

Last reviewed: October 2, 2023 by Qi

Next review due: April 2, 2024

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