Your rights
You have specific rights in relation to the data that you provide to the council. To find out more, including how to make a request, please see our Information rights page.
Privacy Notice
Services covered by this privacy notice – Benefits
Purpose of the processing
The personal data you provide is used to enable the processing of housing benefit applications. This includes:
- Housing benefit assessments and benefit subsidy claims.
- Discretionary housing payments which includes sharing information with the Housing Options Team in relation to referrals for housing advice and homeless prevention.
- Council tax reductions and residual council tax benefit. This includes dealing with customer contact, managing housing benefit appeals and facilitating the recovery of housing benefit overpayments through the courts.
Legal basis for processing personal data
Legal obligation
Public task
Categories of personal data being processed
- Name
- Address
- Email Address
- Phone number
- National Insurance number
- Financial information
- Payment information
- Family composition
Special categories of personal data being processed (if appropriate)
- Ethnic origin (including nationality)
- Health (mental or physical)
- Sexual life or sexual orientation
Legal basis for processing special categories of personal data – Substantial public interest
Who the data might be shared with
- Capita (as Data Processor)
- Other council departments
- Other local authorities
- Central government
- HMRC
- Enforcement agents
- County and magistrates courts
Data is also shared for the prevention and detection of crime, including fraud via the National Fraud Initiative.
How long will the data be kept for
6 years from year of collection