Recycling and rubbish collection days are changing for some households in Mendip and South Somerset. Read about the changes and how they may affect you.


We collect a range of information that falls into the following categories:

  • personal details
  • family details
  • lifestyle and social circumstances
  • goods and services
  • financial details
  • employment and education details
  • housing needs
  • visual images, personal appearance and behaviour
  • licences or permits held
  • student and pupil records
  • case file information

We also hold information that falls under the following special categories (sensitive information):

  • physical or mental health details
  • racial or ethnic origin
  • trades union membership
  • political affiliation
  • political opinions
  • offences (including alleged offences)
  • religious or other beliefs of a similar nature
  • criminal proceedings, outcomes and sentences
  • biometric information

How we collect your personal information

Your information will be collected in one or more of the following ways:

  • paper forms
  • online or web form
  • in a face-to-face meeting with you
  • by phone
  • by email
  • by letter
  • through the use of CCTV
  • from one of our partners

We sometimes receive information about you from people you know, if they are concerned about you, or you have given them permission to represent you.

We also work with many partner organisations, sometimes to meet a legal obligation, and sometimes with your consent.

Whenever we need to share your information we will tell you when we collect it.

If we obtain your information from another organisation, we will tell you as soon as is reasonably possible.

The Act or Acts we are relying on to collect your personal information

Where we are processing your information because we are required to do so by law, we will tell you what law we are relying on, at the time we collect your information.

For example, in respect of public health, births and deaths, marriage, civil partnership, and adoption register, statistics can be shared between the NHS and us for the purpose of assisting us in the performance of our public health functions.

  • Section 42(4) of the Statistics and Registration Service Act (2007)
  • as amended by section 287 of the Health and Social Care Act (2012)
  • and Regulation 3 of the Health Service (Control of Patient Information) Regulations 2002.

Consequences of not supplying the information (by law or contract)

Where you refuse to supply us with information that we need, either by law or to enter into a contract with you, we will tell you what will happen if we do not have the personal information needed.

In most cases it is likely that we will not be able to provide you with the service you have asked for.

Last reviewed: January 23, 2024 by Neil

Next review due: July 23, 2024

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