Customer Panel

Data controller
Somerset Council
ICO Registration – Z5957592
Email –

Services covered by this privacy notice
The Customer Panel

Purpose of the processing
The data will be processed for the purposes of maintaining a diverse customer panel which, through targeted engagement, will help Somerset Council shape, improve and deliver our services.

Legal basis for processing personal data
GDPR Article 6(1)(e) – Public Task

Categories of personal data being processed

  • Name
  • Address
  • Contact information
  • Service areas of interest
  • Household information
  • Income

Special categories of personal data being processed (if applicable) 

  • Disability/Health Information
  • Race/ethnicity
  • Sexual orientation
  • Gender
  • Religion

Legal basis for processing special categories of personal data
GDPR Article 9(2)(a) – Explicit Consent

Who the data might be shared with
Your data will not be shared outside of Somerset Council, and will not be transferred abroad.

How long the data will be kept for
For as long as you remain a member of the panel.

Your rights
You have a number of rights in relation to the data we hold about you. Please see our Information rights page.

You also have the right to complain to the regulator – ICO – Make a complaint

Last reviewed: August 7, 2023 by Neil

Next review due: February 7, 2024

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