Part of
Somerset Council Target Operating Model

Read our TOM (Target Operating Model) which sets out how we will challenge ourselves to deliver the Council's vision and priorities

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Contents

Streamlining governance and decision-making processes, aligned to our priorities and our values.

Overview

Part of
Somerset Council Target Operating Model

Read our TOM (Target Operating Model) which sets out how we will challenge ourselves to deliver the Council's vision and priorities

2

The Golden Thread

The chart is divided into four main sections: Priorities, Actions, Risks, and Performance

Golden Thread
3

Appendices

The following performance measures will help us understand the impact of our new TOM, these will develop and evolve over time.

Appendix 1 – Our Measures of SuccessAppendix 2 – Our Design PrinciplesAppendix 3 – Our Values and Behaviours for the Organisation

Overview

Our Golden Thread sets out what we want to deliver in our priorities, the actions we will take, what risks might get in the way and how we will know we have delivered.

Our Governance framework and assurance will provide clarity of roles and responsibilities, leading to individual accountability and empowerment to make transparent, well-informed, and prompt decisions.

Our approach to risk management is to be risk-aware, but not overly risk-averse, and to proactively manage our risks to protect our organisation and the people and communities of Somerset.

Our boards and meetings will be as succinct as possible and have a clear purpose and remit – if they do not, we will not hold them.

Our priorities and decisions will be based on data and insights. This may mean that sometimes we may need to make tough and unpopular decisions, or when we say yes to something,g we may need to say no to something else. However, when we do, we will be open and honest and can provide evidence why.

Our Governance and Decision-Making processes will support transparent, well-informed, and prompt decision-making and will enable agile and iterative delivery across the organisation.

Last updated: May 16, 2025

Next review due: November 16, 2025

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