Introduction
The Anti-social Behaviour Case Review (previously known as the Community Trigger) is an integral part of the Anti-social Behaviour, Crime and Policing Act 2014, which became law in October 2014.
If people don’t feel that their complaints about anti-social behaviour have been dealt with satisfactorily, they can request a review of the case.
Anti-social Case Reviews are not a complaints procedure. Its purpose is to give victims and communities the right to request a review of their case, and to bring agencies together to take a joined up, problem-solving approach to find a solution.
The relevant bodies and responsible authorities for Anti-social Case Reviews in Somerset are:
- Avon and Somerset Police (who act as the Lead agency)
- Somerset Council
- Somerset Integrated Care Board
- Registered providers of social housing
Who can apply
The Anti-social Behaviour Case Review can be used by individuals, businesses, or community groups whose case meets the criteria.
The following the criteria is required to trigger a case review:
- one person must have made three reports involving the same location, culprit, or problem within six months to any relevant body
- more than one person or group must have made five reports involving the same location, culprit, or problem within six months
- instances must have been reported to a relevant body within one month of the date on which they occurred
How to apply
A full list of options for requesting a case review, including an online form, can be found on the Avon and Somerset Police website.
What happens next
You will be sent an acknowledgement letter within two working days of submitting your application.
The decision as to whether your case meets the criteria will be made within 2 weeks.
If your case meets the criteria, the police will aim to let you know the outcome of the review within three weeks of your application.
If you are not satisfied with the outcome, you can take the matter up with the complaints process of Avon and Somerset Police or use the contact us section to tell us about a complaint with Somerset Council.