Behaviours and culture
Developing the authority into a positive culture and working environment based on strength of purpose and organisational values. Making sure that we the have right skills, tools, values and behaviours to improve lives across the county.
Commissioning for the future
Working as one organisation and in partnership with others to prioritise early intervention and prevention, encourage self-help and commission creatively and to ensure value for money. We’ll make best use of all our skills and assets to deliver cost effective solutions and create the right conditions for people and communities to thrive and help themselves and each other. We’ll manage our partnerships and contracts well to ensure they deliver the outcomes our communities need.
Developing a shared vision with our communities focussed on improving lives. For individuals, it should mean better life chances and choices supported by stronger communities capable of meeting people’s needs and building on their strengths. For us, it should mean emphasising prevention so demand on our statutory services is minimised.
Empowering our residents to help themselves wherever possible. Enabling them to resolve their own queries, meet their own needs and resolve their own problems quicker and at a time that suits them. We’ll do this by providing the right advice and information and encouraging and supporting more customer self-service via digital channels.