Workspace Operations Officer

• This role is based at the Firepool Centre for Digital Innovation in Taunton
• 25 days annual leave, rising to 28 after five years continuous service
• 37 hours per week to cover the period 9am-5pm, Monday to Friday.
• Permanent

This is an exciting opportunity to be part of a prestige economic development project having a positive impact on the economy and the lives of people in Somerset. 

Your day-to-day work will involve:

• Being a key part of small team running an exciting, new £11m innovation centre for the growing digital and data sector in Somerset.
• Providing a Reception and general administrative support function at the Centre and supporting its smooth-running. 
• Greeting and directing users and tenants of the Centre.
• Handling conference and meeting room booking enquiries.
• Issuing invoices to customers and preparing orders for goods and services as required.
• Logging and reporting maintenance/building issues with the Council’s Facilities Management Team
• Preparing the Centre for meetings and events (which may include setting up furniture and audio-visual equipment)

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Have experience of performing administrative and clerical duties to a high standard in a customer-facing environment. 
• Have excellent IT skills, able to confidently use Microsoft 365 applications.
• Can build strong relationships with staff, tenants and users of the Centre. 
• Have excellent organisational skills and the ability to plan and prioritise tasks effectively.
• Are a good team player, able to adapt to changing priorities and willing to ‘go the extra mile’ to provide a friendly and professional service.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

For an informal chat about the role, you can contact Ges Green via email: ges.green@somerset.gov.uk

Interviews will take place during w/c 21 July 2025.

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.