Business Support Supervisor (Adult Operations)

• Location: Bridgwater

Please note that this is a hybrid role and an element of office-based working will be required.

• Full time, 37 hours per week

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Supervise, co-ordinate and monitor the work of a team who provide a range of business support activities to operational colleagues.
• Collate, analyse and interpret key data relating to operational, resource and performance management.
• Operate, monitor and review a range of systems (including IT) and procedures ensuring consistency and operation to required standards.
• Attend and support meetings as required to contribute to the development and enhancement of service provision.
• Where required provide an administrative and business support service to senior operational colleagues often dealing with sensitive and/or confidential matters.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Have sound communication and excellent team working skills and abilities.
• Are educated to a minimum of NVQ Level 3 Standard/5 GCSEs including Maths and English at Grade 4 or above with good standards of literacy, numeracy and accuracy.
• Are proficient in Microsoft Office programmes including Outlook, Word and Excel.
• Have previous experience of working in an administrative role.
• Have previous supervisory experience.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

The salary for this role is £25,989 - £28,142, working 37 hours per week.

For an informal chat about the role, please contact Becky Smith on becky.smith@somerset.gov.uk

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.

This post requires a criminal background check via the Disclosure procedure.