Engineer Apps Support Assistant

• This is a hybrid role with a requirement to attend team days at County Hall once a week.
• Permanent role
• 28 Days Annual Leave
• Salary is £28,598 - £32,061 per annum for 37 hours/week

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• 1^st and 2^nd line application support in systems used mainly by Public Health Nursing, Adult Social Care, Children’s Services and Education.
• 3^rd party supplier engagement
• Project implementation
• Application maintenance

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• have strong interpersonal and communication skills
• enjoy problem solving
• are flexible and able to adapt to the changing needs of the services we support

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

For an informal chat about the role, please contact Steve Kidd on 01823 359634 or via Teams or email steve.kidd@somerset.gov.uk

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.