Administrator (Senior Business Support Assistant)

• The official place of work is County Hall in Taunton, but our team work mostly from home with regular office days.
• 25 days annual leave (plus bank holidays)
• This role is for 37 hours per week.
• This role is a fixed term contract until 31^st March 2026 (with the possibility of extension)
• If applying as a secondment, please seek approval from your manager before applying.
• This role involves working with officers up to head of service level and providing crucial administrative support for several teams, thereby offering a wealth of experience. You will be based within a team that is supportive and friendly and works together to enable cover for leave.

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. As a Senior Business Support Assistant, you will be providing administrative support to teams within both the Economic Development, Skills & Climate service area and the Infrastructure & Transport service area.

 Your day-to-day work will involve:

• Diary and selected inbox support for the Head of Highways and/or the Head of Service Transportation
• Full meeting support, including minutes, for various contract meetings between Highways and external partners, including scheduling within the recognised governance framework
• Support for the H&T Duty Info and Highways Flood Gate inboxes
• Inbox support for the Flood and Coastal Management team
• Annual coordination of the Highways Emergency & Adverse Weather Plan document, including distribution of the seasonal email
• Booking training and other events across I&T and EDSC, and maintaining SWQR training records for the I&T service area
• General administrative support, incl. task allocation for two Grade 15 colleagues

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, with agreement from the manager and as tasks allow.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you have:

• 5 GCSE’s/ NVQ Level 3 standard or equivalent, including Maths and English.

• Confidence in minute taking, with previous experience of meeting support.
• Proven experience in using Outlook to manage multiple inboxes, arrange meetings and manage calendars.
• Proven experience in using Word as a document creation tool and work confidently with PDFs.

• The ability to prioritise conflicting work demands and deadlines.
• The ability to work productively and unaided from home.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

The Salary for the role is Grade 14, ranging from £25,185 to £25,989 per annum.

For an informal chat about the role, you can contact – Natasha Tremelling 01823 359393 natasha.tremelling@somerset.gov.uk

Interviews will take place on – Week commencing Monday 17^th November

If you have everything you need, just hit the apply button. We can’t wait to hear from you.