Senior Engineer

• 30 days annual leave, plus bank holidays
• Permanent, full time position (37 hours per week)

We are dedicated to enhancing the lives of people in Somerset by supporting the council's staff in their use of ICT services and applications. You will play a crucial role in this mission. Your day-to-day responsibilities will include:

• Managing incidents and fulfilling requests as part of the ICT frontline staff
• Identifying opportunities to embed AI and automation into ICT Service Delivery processes.
• Developing, configuring and deploying lo-code solutions to bring meaningful benefit to users and ICT staff

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Have a good understanding of Service Delivery functions and the practical demands placed on ICT frontline and service management staff.
• Are familiar with Microsoft copilot, copilot studio, power tools and associated technologies.
• Understand the value of data and have ideas how it can be exploited.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

The salary for this role is Somerset Grade 10, £37,280 - £41,771 per annum.

For an informal chat about the role, you can contact Toffer Beattie via teams or via toffer.beattie@somerset.gov.uk

If you have everything you need, just hit the apply button. We can’t wait to hear from you!