Service Manager Thrive 16+

• Permanent, full-time position.
• 37 hours per week.
• £37,280 - £41,771 per annum.
• 30 days annual leave, excluding bank holidays.
• The primary work location is County Hall (Taunton) with opportunities for remote work as per organisational policies.
• The role is expected to cover the whole of Somerset and as such there will be a need to travel to the other offices and projects.

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Responsible for the further development of systems and procedures to ensure that all 16+ housing related support and accommodation services provide a standardised and sustained service.
• Support and liaise with Housing Options frontline teams and the area Homeless Prevention Officers and the equivalent of this role in Children’s and Adult Social Care to address any challenges.
• Advise and inform commissioners within the Council, elected members, relevant staff and the public on issues relating to 16+ services and duties arising from the statutory/regulatory framework covering their specialist subject.
• Develop and maintain effective working relationships with internal service providers including Children’s Social Care, Adult Social Care, Somerset Direct and other Housing Services.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you have:

• Knowledge and understanding of implementing equality and diversity in commissioning and reviewing service delivery.
• Understanding of issues and requirement relating to safeguarding children and adults, asylum-seeking young people rights and care leaver framework.
• Knowledge and understanding of current legislation, guidance and regulatory standards and local practice in relation to housing and young people.
• In depth experience and understanding of issues facing young people that puts them at risk of homelessness.
• Experience managing a team and service/commissioning budget.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

For an informal chat about the role, you can contact the hiring manager, Louisa Hill on 01823 785008 or at louisa.hill@somerset.gov.uk

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.

This role requires enhanced DBS clearance via the online disclosure procedure.