Education Relationship Manager

• This role provides the opportunity for hybrid working, allowing you to work either from home, subject to managerial approval, or from the office base at County Hall, Taunton.
• 33 of days annual leave (plus bank holidays)
• The contract offered is permanent and full-time (37 hours per week).
• Core working hours between 9am – 5pm.

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Building strong relationships with the schools and settings in your locality and connecting other professionals to develop a shared view of strengths, needs and areas for development.
• Being accountable for delivering higher standards across the system through effective intelligence gathering, responsive intervention and penetrating challenges to leaders.
• Leading time-limited projects across groups of schools where this is the most effective mechanism to bring a group of specialists together to meet need.

You will have a focused role around supporting locality working across children’s services.  This will include line managing staff in the Inclusion Advice Line and facilitating the smooth running of the Locality Triage Process.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you have:

• Expertise in either early years, primary, special or secondary education, or experience working cross-phase.
• A track record in delivering change and improvement at pace through connecting professionals to timely and appropriate support and delivering effective action planning.
• Experience working within the education system and the ability to speak to educationalists in a manner and with a context that gives them confidence that their perspective and issues are understood.
• Ability to connect with others empathetically and build their confidence that support will meet their needs, while also being prepared to establish firm expectations of others and have challenging conversations where expectations are not met.
• Ability to take a rigorous and disciplined approach to record keeping and monitoring, setting high standards for self and others.
• Relevant degree-level qualification or equivalent work-based learning.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

The salary for the role is Soulbury EIP 2-5, ranging from £42,968 to £47,003 per annum.

For an informal chat about the role, you can contact Alison Garbett. Service Manager Education Relationships and Early Years Lead. Alison.garbett@somerset.gov.uk Alison is on leave until 26/08/25 If you have an enquiry during this time, please contact samantha.simmons@somerset.gov.uk

Interviews will take place September 26th 2025

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.

This post requires a criminal background check via the Disclosure procedure.