Digital Mailroom Assistant

• This role is office based at County Hall, Taunton but the post holder may be required to travel to different locations across Somerset Council.
• 25 days annual leave (plus bank holidays) - pro rata for part time
• This is a part time role, Thursday and Friday (14.8 hours per week), but there may be some flexibility around the postholders working pattern, if it still fulfils the business need.
• The contract is fixed term for 6 months.
• If applying as a secondment, please seek approval from your manager before applying.

Your day-to-day work will involve:

• Managing incoming post including opening, sorting, scanning where required to relevant service areas.
• Sorting and despatching outgoing mail including parcels.
• Ensuring outgoing mail is despatched via hybrid mail provider.
• Organising courier service in line with Somerset Council’s processes.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Have experience of working in an administrative role
• Are proficient in Microsoft Office programmes including Teams, Outlook, Word and Excel.
• Understand the principles of data protection (GDPR)
• Have a good standard of education, including excellent literacy and numeracy skills.
• Have experience of delivering excellent customer service.
• Have the ability to work accurately and have a good attention to detail. This is essential to this role.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

For an informal chat about the role, you can contact Andrea Griffiths, Digital Mailroom Manager at andrea.griffiths@somerset.gov.uk

The salary for this role is Grade 15, ranging from £9,717 - £9,869 per annum for 14.8 hours per week.

Interviews will take place week beginning 8^th September.

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.