Administrative Assistant

• The salary for the role is Grade 15, ranging from £24,796 to £25,185 working 37 hours a week.
• This is a fixed-term contract until the end of March 2027.
• This role will be based at County Hall, Taunton.
• Annual leave entitlement for this grade is 25 days (or 28 days with more than 5 years continuous service).

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Managing the team inbox which will involve regular email and telephone communication.
• Being the first point of contact for the service, answering or forwarding enquiries appropriately.
• Contacting and processing new client referrals, recording client data confidentially by navigating the client database and booking system.
• Reacting to and supporting service and practitioner requirements as they occur including receipt of deliveries, appropriate storage, postage, booking venues, helping to arrange meetings, photocopying.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Excellent communication and organisation skills to be able to manage a busy schedule within this dynamic public health service.
• A real team player who thrives in a challenging and busy environment.
• IT skills – use of Microsoft Office packages such as Outlook, Word, and Excel.
• Flexible, with a positive and committed attitude that helps you to adapt to the changing needs of our service.
• GCSE level, or NVQ Level 2, including English and Maths (grade C or above – or equivalent).

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

For an informal chat about the role, you can contact Caroline Brooks at caroline.brooks@somerset.gov.uk.

Interviews will be held on Wednesday 3rd December 2025.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.

This post requires a criminal background check via the Disclosure procedure.