Waste Management Officer

• 28 days annual leave, excluding bank holidays.
• Salary is £28,598 - £32,061 per annum.
• Permanent, Full-time (37 hours) role.
• The primary work location is County Hall (Taunton) with opportunities for remote work as per organisational policies.

We’re working to improve the lives of people across Somerset, and in this role, you’ll be a key part of that mission.

We’re looking for a passionate, energetic individual who can help continue Somerset’s proud history of innovation in waste services and drive forward our ambitious plans for the future.

It’s an exciting time to join us in a role where you’ll make a real, visible difference to our customers, our communities and the environment.

As a Waste Management Officer, you will:

• Inspect and monitor the effective delivery of our waste collections contract, ensuring high performance and a great experience for residents.
• Engage with and influence the public, inspiring positive behaviour change that boosts participation in recycling, reuse and waste reduction.
• Support Somerset Council’s vision and priorities, contributing to key duties and development projects that shape our environmental future.
• Work proactively on improvement projects, helping to drive innovation in line with our values: Strive for Excellence, Work as One Team, Build Belonging.
• Apply your understanding of the regulatory and statutory environment, ensuring services are delivered safely, legally and effectively.
• Advise, support and guide residents, helping them get the most from our waste and recycling services while improving environmental performance, value for money and customer satisfaction.

You’ll be at the sharp end of engaging and exciting people about recycling and waste reduction. This role isn’t just about telling people information, it’s about changing behaviours. Our recycling rate is the highest it has ever been, but we want to go even further.

In return, you’ll join a friendly, supportive team where your ideas matter, and where you can make a big impact and genuinely see the difference your work makes across Somerset.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Experience of engagement with customers and customer feedback.
• Evidence of working in a structured, project-based environment.
• Understand and be able to carry out planned and dynamic risk assessments.
• Ability to work to produce high quality results to deadlines.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

For an informal chat about the role, you can contact either Brett Carter (brett.carter@somerset.gov.uk)  or Micheal Cowdell (Michael.cowdell@somerset.gov.uk)

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.