Business Operations Officer

• This is an office-based role, with some hybrid working, which will require travel to multiple bases across the county.

• Annual Leave entitlement is 28 days pro rata.

• The Business Operations Officer role involves overseeing various administrative and operational functions, coordinating with various departments to streamline processes, and implementing best practices to enhance productivity. The Business Operations Officer is responsible for managing resources, monitoring performance, and ensuring compliance with council policies and procedures.

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Supervise, co-ordinate and monitor the work of a Team who provide specialist business operation activities to frontline professionals and Managers.
• Provide advice, guidance and training to staff on specific aspects of their role. Undertake performance reviews/supervision/appraisals and make recommendations regarding team members’ development and training needs.
• Handling sensitive and confidential data, maintaining comprehensive and accurate records.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Have a comprehensive understanding of business operations and administrative processes.

• Have proven experience in a business operations or administration role.
• Have excellent communication and interpersonal skills, can work collaboratively with colleagues at all levels.   

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

For an informal chat about the role, you can contact Hannah Campbell on 01749 822655 or email Hannah.Campbell@Somerset.gov.uk  

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.

This post requires a criminal background check via the Disclosure procedure.