Children and young people have the right to have their voices heard whether it’s a compliment, comment or a complaint.
All children and young people have the right to complain if they feel disappointed or let down by the service they receive.
SICC and SLCC (Somerset In Care and Leaving Care Councils) made an animation that helps to explain the process and how complainants will be supported.
For further information please follow the link – Complaints, comments and compliments (somerset.gov.uk)
You can also contact Route 1 Advocacy for advice and support about how they can help you. Contact Route1 (somerset.gov.uk)
