As we continue to have a high volume of requests we believe the most effective way is to focus and respond to the online forms this means the phone line will remain temporarily closed.
The Inclusion Advice Line remains busy and we have allocated some additional staff to provide daily support with the triage of queries and requests for support from education settings and professionals. This is helping us greatly to respond to your queries.
As we continue to have a high volume of requests we believe the most effective way is to focus and respond to the online forms. This means the phone line will remain temporarily closed.
We are continuing with our plans to expand capacity within the inclusion advice team which will enable us to a return of engaging with you over the phone, as we recognise the importance and value of an option of having a direct conversation.
In the meantime please continue to use the online form: Contact the Inclusion Advice Line – Somerset Council
